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January 2024 by L Masek
The staff is friendly, knowledgeable, they have a fast turn around on taxes, and the prices are fair. We've used them for at least 15 years and have never regretted it. Twice we tried other tax services and ended up having issues with our returns. I'll never use another tax service again.
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April 2022 by Michael Gwinn
I normally don't leave reviews but had to leave a good one for these guys and Becky lol By far the most upstanding decent people I've done taxes with, very friendly and treat you real good and really make you feel comfortable. Will for sure go back. Highly recommended to anyone. Was a mint experience top notch.
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April 2022 by kris garrett
I have been going to then for years and they have always been professional. This year, after the loss of my husband they have been more than helpful with many questions that I had. I highly recommend them for your taxes.
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February 2022 by Joseph Risk
15 years a customer with this company, two generations of service. Excellent on all levels. I highly recommend them for Tax preparation!
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June 2021 by Chad Stone
Great work, Trustworthy, and affordable prices. I wouldn't go anywhere else. It's a great to have a tax guy that you can trust and will get you the best return possible.
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June 2021 by Jill Hovater
Brought my paperwork into this business based on reviews.10 days past the government's extensions date, I still never recieved a call. I called them. The receptionist was a bit snobby, but we got thru that and wished each other a great day.She, Becky, assured me I would hear back from a tax preparer. About a half hour later I recieved a voicemail from Aaron stating they told me my file would be on the back burner when I dropped it off ...which was a lie.Also, not a text, phone call, or email. I proceeded to tell him that the address he wanted to send my important papers to wasnt even mine, but my uncles in independence and i kind of chuckled about it because you simply have to read to see it wasnt where I reside.Aaron then told me I had an attitude, refused to allow me to pick my papers up.from Calwell tax, hung up 4 on my number 4 times as I tried to call back to give my proper address since he would not communicate or allow me to pick them up.Within an hr this man sent my papers to my OLD address....even though I told him that is where my ex lives and I have nothing to do with him.Within an hour, this man was hell bent on sending my papers to the wrong address.I contacted the local police and sheriffs. With their help and that of Middlefield post office I was able to retrieve my papers the same day before they got into the wrong hands. Or lost.I am so glad I contacted the authorities.You cant go around treating people this way.*I am writing this portion post here in response to Caldwell's reply;I did indeed hire you-I signed paperwork with Phil upon dropping off my paperwork.Regardless of whether I had given you money yet, I hired you to file my taxes, in which I was NOT expecting a return,but wanted the IRS to have my personal info.In no way did I yell and I most certainly did NOT call anyone stupid. ! Anyone that knows me knows that's not my character.Integrity..its important to have integrity.There are many things more important than money.One is integrity, another is not lying about what happened .I can rest my head at night knowing I am telling the truth.
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April 2021 by Dark Ages
CALDWELL TAX SERVICES , Thanks for all yourHelp on my taxes this year. I would recommend anyone looking to get their taxes done by them ,Great friendly business .
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November 2020 by Brian Williams
Great service and very affordable. Very helpful and knowledgeable. Have been going there for years.
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May 2020 by Leslie Mejias
Not good i fill here and my tax refund is the lowest that y have got and this year y earn more money than other years somthing is not ok
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February 2020 by donald wooten
Very friendly and knowledgeable. Better service than h&r block and less hastle/ more peace of mind than doing it yourself. I love that I can just drop it off, and pick it up a week later.
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February 2020 by Case Hall
Very reliable and efficient
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January 2020 by Bonzi Buddy
Fast and reliable
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July 2019 by R Riz
I have been using Caldwell Tax for over 10 years. They have always answered all questions and take a personal approach that you don't get at an H&R or others. Josh helped me recently with an IRS nightmare that made me nervous. He reassured me it would be fine that IRS doesn't always communicate well with itself. He sent all appropriate paperwork and it has all been settled. I highly recommend Caldwell great family business that you can trust.
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March 2019 by Russell Brown
Been using them for years !
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February 2019 by Louis Mucci
Very professional and helpful staff. Great prices too. Facility has recently been improved and looks great. They were able to help me out with some very complicated tax issues and proved themselves very knowledgeable. I haven't had such personalized and quality service from a tax agency before. Definitely recommend!
