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December 2023 by Missy Beach
Staff was magnificent. Helpful with setting up my accounts. Nice hometown bank.
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September 2023 by amy wooton
I love this bank the people are so nice.
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August 2023 by Jenni Beckner
The employees at Valley Central Bank in Middletown are very friendly and knowledgeable. The service is top notch.
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August 2023 by Brian Cornett
Thanks. Online banking with a small local bank. It used to be American Savings bank. But Valley Central ate them and closed one of their locations in Middletown. I had three overdraft charge fees once because I wrote checks and sent them in the mail and they bounced because of the delay in cashing them I didn't calculate. I don't write checks anymore. But if you set up automatic payments online the they'll send a check in your name automatically.
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August 2023 by Amia Storey
The best bank I ever went to & they’re very respectful !!
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August 2023 by ps data
Great people. Excellent service.
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April 2022 by sarah fosnight
I used Valley Central Bank to get my very first home loan. I was a little intimidated about the process after hearing how difficult home loans can be from friends. I am forever grateful to Ned and his team for such an easy experience. Five stars!! ⭐️
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September 2021 by Ish E
If you want personal banking and great costumer service this is the bank to go. Never had a problem and they are always willing to help. Staff is friendly, this place is very well managed.
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September 2021 by Chris Lacy
I have done banking with Valley Central Bank (formerly American Savings Bank) for years. Betsy Rossi and Fred DeBiasi make sure that all of us get the “white glove treatment” with every transaction that happens. Everyone is always smiling, upbeat, positive which reflects on a wonderful work atmosphere! I guess that is why everyone works there so long, and those of us that are patrons bank there so long! Banking doesn’t feel “transactional” at Valley Central; rather, it feels like family! :)
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August 2021 by Elaine Hoffman
Great service, great bank! I've been with this bank for years, have never had any issues. Betsy Rossi was wonderful to work with on mortgage needs. The process is super smooth and simple. All explained in detail. Great experience!
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August 2021 by Su Burns
We just bought a new house after 37 years in our old one. Betsy Rossi was extremely helpful in making our purchasing/loan experience very smooth. Her communication with us was the best in customer service! Thank you, Betsy!
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August 2021 by George Nenni
The folks at Valley Central are the best, small-company-type customer service, but good technology to help make live easier. We've use Valley Central for business checking account, personal checking, savings accounts, short term loans as well as recently financed our home mortgage. You won't be disappointed!
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August 2021 by Phillip Brandon
Truly the best lending bank. Cannot say enough positive things about this bank. I have gotten multiple loans from VCB and have been impressed with the service and loan products. I am also a realtor/builder and recommend clients, all whom have had similar experiences. My favorite loan officer is Betsy Rossi, she’s been in the business a long time and knows her stuff. 5 out of 5.
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August 2021 by Dave Goodwin
There is not one unfriendly person in this bank. I would like to say that I have met or talked to everyone that works there, but I haven’t. But everyone that I have talked to has been very nice and helpful.
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August 2021 by Donna Tompkins
I’ve always had good service, cheerful tellers, and very helpful. I was scammed on my phone. Called the bank and they saved me from losing everything in my accounts.