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November 2023 by Randy Kriner
Only ATM that I have ever seen that will give 5, 10, 20 and 50 bills...
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September 2023 by Taylor Osborne
After having several account issues and stopping by 3 other locations who were unable to help us, Kelly and Stephanie did an amazing job clarifying and resolving our account issue. We appreciate both their attentiveness and urgency when addressing our account problem and feel confident banking with 5/3 after our interaction.
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September 2023 by Chad Hagins
Fifth Third Bank will NOT give current customers competitive interest rates on savings. They only pay competitive rates on "new money". I would encourage all current Fifth Third Bank customers to look into other banks. There are much better interest rate options out there.
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August 2023 by Ronnell Walker
My check cleared 8/1/2023 at 1:15am which paid all of my overdraft fees.At 6:00am 8/1/2023 i was charged additional overdraft fee of $148.00Why?I went into the bank an was initially told I'd receive the $148.00 back into my buisness account. I asked if it could be done now, the rep asked his manager who said No an that it would not be reversed. The rep didn't have a answer as to why nor did the manager.I closed this account immediately!!!The overdraft charge came after the overdraft charges had been paid!Im owed $148.00Next I'll be closing all accounts!I feel like I've been robbed!
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May 2023 by boo radley
Very helpful. They try.Never go to central avenue branch!
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April 2023 by Devin Helton
They have been nothing but helpful and respectful every time I go In or call over the phone.
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March 2023 by Andy Welsh
Terrible loan payment experience, terrible bank. Still implementing lazy, work from home employees. Can't wait to end all of my business with this "local" bank!
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November 2022 by América Saldaña
So whats the point to have money in my account if i can used when i want to ... they block my card 4 times these week i have to wait until next day to be able to used my money if i tried to get help nobody have answers im done with these bank i was with you guys for almost 13 years but as a bank you are supposed to get the help we need when we need our money
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July 2022 by Chloe Levy
Justine is always so pleasant. Even when the lines are long she is so upbeat and ready to help. Always gives my kids lollipops which makes their day !
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May 2022 by Dana Simpkins
Unbelievable that the staff is unaware of the times departments close in their own corporateoffice. Complete waste of my time today because the bank wasn’t prepared, so now I need to come back again. Hopefully they get it right the next appointment. Thank god I don’t bank here it definitely shows why this placehas low reviews !
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May 2022 by Ross Sorrell
Friday at 4.30 to 5 awaited 30 minutes in drive thru lane.I know that is a busy time but there was only one teller working. May 6 2022
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May 2022 by tracy bates
Absolute slowest drive thru I have ever been through
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December 2021 by Jeff Ratliff
I would NOT recommend this bank to anyone. Have been there 10 yes and good credit and never missed a payment. They do absolutely nothing to help and forget customer service. I was on the phone 4 hrs( 3 different calls) only to be told to go to a 5th-3rd bank.then I waited there for another half-hour. It took literally two minutes to fix my problem. I had 5 hrs in what should have been a quick fix. Total incompetence on every level
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October 2021 by Robin Prichard
I have literally been trying to call for two weeks, several attempts every day, and no one has EVER answered the phone. Not a good way to earn business.
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October 2021 by s6x officialyoutube
Biggest mistake using this bank.. Compared to other banks i only got 50 cents for joining (chase is like 200) and even though i have an account i have to pay top dollar to cash my checks (wwwaaayyyy cheaper at Wal-Mart) and this location is tge worst.. 6 people in line and one teller.. While two people are behind tge desk talking.. And even though im here in the system i have jump through hoops to get my money.. Im so done witg fifth third and the banker on saturday is horrible This place is the worst..
