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March 2025 by C Rot
No wonder they are closing more and more of these stores down. Go to get my twins controllers with their warranty come home one controller is broke after dealing with a guy who didnt want to take it back, gives us a faulty used controller. The lady manager was nice though and gave him a new one. Go back today with the other controller that they gave us messed up ,get a whole different guy who says the computer shows nothjng and won't give a warranty. Now he is upsat because it dont work good woth his vame. The thump stick is cleary messed up
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March 2025 by Alex Bussell
Answer the phone. It's not hard. Don't go hear
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March 2025 by Mike Lear
About to just order what I need from Amazon since they don't want to answer the phone
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March 2025 by Steven Reis
Been trying to call this location for multiple days. They will never pick up their phones. Not sure what good business practice this is. Horrible customer service!
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March 2025 by Steve Ward
Got a good deal for a warranty glad I Did cause now my Switch is can't read game card
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March 2025 by Alessandro Anzelmo
need to get ahold of someone at the store? might as well send a letter cause they sure as hell dont answer the phone!
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March 2025 by Smart Consumer
Selling a pre-owned ps4 controller for $73 when I can buy a new one from Sony for $60, that's pretty wild. Additionally, numerous placed calls over an hour duration bore no fruit. When I arrived the employee was very busy twirling his lanyard.
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January 2025 by Rebekah Mullins
My son loves the store and they always have everything I'm looking for and the staff was very knowledgeable and helpful
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December 2024 by deborah smith
Sells bad ps4 systems that have been used.
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December 2024 by Jacob Cooke
Never answer the phone every and bought a controller there and it stop charging in just a few weeks I tried to call to see if there was anything I can do our if there was something they could do but guess what no answer like always so I drive down and sat out side and called no one in the store as customers and they still didn't pick up phone
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December 2024 by Johnny Miller (Rolling Thunder)
Purchased a new Xbox series x. Great service. Explained my purchase in detail.
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December 2024 by Ransom Manies
Order a game from them and it's been weeks.They can't tell me where my game is or when it's going to be here. Also also, won't refund me my money.
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November 2024 by Life of a Dad
Super pleasant staff. Found exactly what I was looking for.
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August 2024 by Kevin English
Got everything my boy needs
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August 2024 by Ryan Ball
The staff welcomed me warmly as I entered. Most products seemed to be grouped together as expected, with the exception of clearance items and an item released today. (the reason i was in that particular store). The clerk was very helpful and knowledgeable about their store and items' location. I even asked about old displays that were not claimed, and they gave me a luigi s mansion 2 hd window hanger. I will definitely recommend this store to anyone in the cin-dayton area. As I seem to get around, this was one of the cleanest stores I have been in lately. Employees are worth whatever corporate is paying them and more. Great job, team!!
