H&R Block provides tax preparation services with knowledgeable professionals who can handle tax needs and maximize refunds. Clients can set up an appointment at a local office, such as the Middletown location, or work with a tax consultant from home. The company prioritizes well-being and safety through deep cleaning, disinfecting high-touch areas after each appointment, and social distancing. For remote service, the Digital Drop-Off allows clients to upload documents via a link sent by a tax pro. Reviews highlight that the tax experts are great, polite, understanding, and knowledgeable. They are accurate and explain everything clearly, making clients feel comfortable and welcomed, especially during a first-time visit. The staff are described as very good at their job, kind, and an asset to the company. Many clients recommend H&R Block, noting they face no problems and appreciate working with people who originally know things, which helps avoid trouble with the IRS. The app is also a good go-to for overview, changes, and appointment requests. However, some note that when leaving a message, it can sometimes take an extensive amount of days for the preparer to get back with questions or concerns. Overall, clients plan on coming back and view the company as doing good work.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
