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March 2024 by Brandon A Culver
Great service will go back year after year!! Amanda was polite and professional.
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March 2024 by Amanda Rose
They are great up there!! Amanda and Carrie really went up and beyond to help me out with my taxes. I had big changes with my income last year and was nervous about filing this year. But they made sure they answered all my questions and that I understood everything before I left. I will definitely be going back to file next year!!!
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March 2024 by David Fabian
Come see Amanda or Jose or Carrie!!!! They’re waiting to do your taxes!!!
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May 2023 by Dan Labarowski
These folks are great. I came in on tax day with an issue on two local tax returns after a move and an error in withholding. A supervisor had to come out to assist, but the error ended up being minor and they were able to correct my returns. Despite some hassle for both sides, the whole experience left a very positive impression. I've used the JH online service for years, but I've already schedule an additional in-office appointment at the Middletown location for a revision. I won't hesitate to use JH services in the future.
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April 2023 by David McKinney
They are very courteous and knowledgeable. They make sure I get the best refund from other companies.
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March 2023 by Nikki Roberson
I had my taxes done at the main street office in Middletown by Carrie and she did an outstanding job. She did a great job explaining everything and I will continue to take my taxes there. It was a pleasant experience so thank you Carrie!
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February 2023 by Alicia Watkins
I cannot express my Grattitude enough! Our tax prep was more than kind and patient and made sure we that we didn't leave with Any confusion whatsoever. She didn't rush us, she took extra time to explain every detail we asked about, she was hands down AMAZING! Best tax experience ever!
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February 2023 by lewis torres
Not even open on time with a schedule appointment very unprofessional an unreliable
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December 2022 by Kimberly Brummett-Smith
Quick and easy to get an appointment. Location was clean ready to have clients. Welcoming, explained my way of filing well and steps ahead.Thank youYes would definitely recommend
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April 2022 by Karrie Warfield
They are good we been going there for along time
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April 2022 by Mr. Shortridge
Jenny Azwol did an amazing job on my taxes! She is such a pleasant personality and she will always get you the right answer. Getting ready to go back to have her help me with my back taxes! Thanks Jenny
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April 2022 by SIT AND PLAY
Very nice people like always helping as much as possible
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March 2022 by Krista Albertson
Great place to get you’re taxes done ! Thank you Jenny azwol you were amazing!
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February 2022 by Timmy Conrad
Won't give it a 1* review but dang, this was not a pleasant experience.Employees make it feel like you are bothering them. When I presented my tax information I was met with this attitude and sentiment that I must be do something nefarious to even be surviving based on the income I had presented. It was insulting and incredibly unprofessional.When I attempted to give information on my dependants I was told that a court order granting me custody was not satisfactory to prove the kids lived with me and I should be expecting a call from the IRS and all this hoopla.She made it seem like she didn't want you there, I didn't even get a chance to go over my capital gains taxes and other info because I made the decision to take my business elsewhere and walked out of there, never to return again.I encourage you to do the same for this location.
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February 2022 by Charlene Marie
Jenny was awesome! I’ll definitely be asking for her every year, she answered all of my questions and I was happy with my refund amount.
