Kroger is a popular grocery store that offers a wide range of quality food and household products from leading brands. Customers appreciate the store's savings, particularly through the Kroger card program. While the store generally has what shoppers need, some items may be occasionally unavailable. The staff at Kroger are often praised for their friendliness and helpfulness, with several outstanding employees noted, especially in the deli and Click List departments. However, there have been concerns raised about the treatment of some employees, with reports of shaming tactics used during training. The pickup team is generally well-regarded, handling orders efficiently and with kindness, even when busy. Overall, Kroger provides a convenient shopping experience, with most customers finding the service and selection to be satisfactory.