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April 2024 by Teresa Baker
We've spent tons of $ here! I've seen management change and employees over the last 40 yrs.The latest manager approximately 5 months ago was not appropriate for customer service! In all the yrs i have been doing business there! And a couple of the young ladies hired during the summer .Their training seem it didn't include customer service?Every position I've held is customers service first. And my first position was nurses aid care .The manager actually had mee not wanting to come back, for others follow how we lead! We did this evening and they were all VERY! Hospitable❣️ty!
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April 2024 by Virginia Snider
This stores 2nd shift needs to be retrained I ordered $50 worth of food most came back correctly however some did not ordered 2 dbl They gave me singles ordered 2 pies gave me 1. Tried calling just to get hung up on, return to store to get corrected just to find out that they took my old sandwiches and just added cheese and a second patty didn’t even remake the sandwich same wrapper same toppings just removed bottom bun slapped a piece cheese on and a second burger then put all back together! What type service is that! Not service corporate or the owner wants to know about I’m sure! Overall experience was decent but common remake the sandwich’s fresh like should be!
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April 2024 by Lex's Life
I got everything I ordered.. that alone makes me happy! They definitely could have waited to drop my fries.... But it was all good
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March 2024 by Eric Madden
Food is always good. Surprisingly! Considering they usually have employees in bad moods and way understaffed.
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March 2024 by Larry Bailey
Slow not enough people
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February 2024 by CARY FEEZOR
I ordered today 2/18/24 4:13pm from rally's verity parkway Middletown Ohio 45042 employee Chrisda I ordered food got home and started to eat it found 9 staples in my food over half is left there could be more in the rest of sandwiches this could have been bad!!!!!! Rally's somebody needs to answer to this!!!
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February 2024 by Bradley Hobbs
Establishment should be closed down!!!!!
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February 2024 by Jeff
If I could give zero stars I would… waited forever, they’re out of everything and all of my food was burnt. Needs real management and not just kiddos running the place
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February 2024 by Steven&Tonya Harville (Committed & Faithful)
The employees at night are very slow 2 cars will be in drive thru at least 30 to 40 mins for small orders an during the night you will not get fresh
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February 2024 by Robby
Front doors locked at 1 o clock,I mean really?won't be back to this location.
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January 2024 by Dannielle Baker
The fries are still the best in town especially the losses bacon cheese and Ranch
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January 2024 by Robiggs Smalls
Make sure you check your bag. What's all it is to do. You will have to go back and get
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January 2024 by Sarah Lilie
The closest Rallys to us, the food is always hot and fresh, out eyes were bigger than our stomach but you should try the funnel cake fries!
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December 2023 by Stephanie Pringle
Best burger I've had from this location since the early 2000s! Extremely friendly staff! Will definitely return! I went Thursday December 21st @ 10:45 pm!
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December 2023 by Everlasting Genius
Great place great food happy friendly
