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January 2024 by Mike Sutherland
called once trying to find a part first time i was hung up on waiting for the employee who apparently knows how to tell someone if they have something in stock called back no answer called again no answer, just pointing it out every employee who answers the phone should at the very least be able to confirm or deny weather something is in stock or notI have finally gotten a hold of the part I needed thanks to a very wonderful employee and a Miss Sylvia I believe her name was if it was not for her being such a wonderful employee and a joy to deal with and going the extra mile to vote verify they actually had the part and going to get it and putting it on hold for me. I would've left it at one stars. Miss Sylvia deserve five stars all day long.
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November 2023 by Doug Zornes
Nice store.. good selection of dog and cat supplies.. also wild bird food
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September 2023 by Marvin Sandlin
You need it they got it.Things no other store has it.Update since covid prices are much too high,Same things on Amazon 25% less. So tired of being gouched
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August 2023 by Shawn B.
I came to the Middletown Tractor Supply on 8/6/23 at 2:30p. The lady working the front register told me I had to leave my tiny fanny pack at the front register. I told her I have cash, checks, credit cards, my cell phone, and keys in the bag. Is she responsible for my items? A customer walked up to check out. She was holding a purse way bigger than my fanny pack. I asked why she gets her purse? The rude worker said "just go". I then went and picked out a $200 kennel and spent 20 minutes picking out a new dog food. I used dogadvisor.com to research the food I'm feeding my dog. This same worker came up to me (out of uniform now) and said "you've been here way too long. Your undermining the employees by pulling the dog food out. Everything has to be straight." IM THE CUSTOMER SPENDING $250+!! I pulled one bag of food out to read the ingredients, and pushed it back in. She said this to me in front of customers and other workers. I will not be embarrassed or harassed/ discriminated against. I really hope the corporate office reviews the cameras and sends a secret shopper to witness her behavior.
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July 2023 by Gary Moore
Great place, great prices
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July 2023 by Detra Stepaniak
Bought a car jack on Saturday At the liberty Township location..It wasn’t what my husband expected it to be so I had to go to the Middletown tractor supply to pick up peaches from the peach truck so decided to return it there for convenience..The woman working that day gave me a hard time about returning it at the exact location where I did not buy it she then said she cannot return it because they did not carry those at the store. I walked back and saw they had three of them on the shelf and told her they had them in the store . Then she changed her story and said well that’s even worse and she could only give me a store credit. I told her I had just purchased it the day before and nothing was wrong with it and she still would not take it back. I took it to the location I originally bought it from and they returned It no questions asked. I will never buy anything at the Middletown tractor supply ever again.
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March 2023 by AB Candidate
Store Manager William was wonderful to work with on two separate large purchases. He took time to ensure I was totally satisfied and went above and beyond my expectations. His staff wonderful as well! Thank you
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February 2023 by boo radley
I've literally heard every excuse for not filling propane. Even when they have it you cant buy it! About 30% of the time. It gets old.Never mind they are out of pet food liter etc most of the time.Revolving door of employees, I would avoid this store!Customer since the opening day.
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January 2023 by Don R
I’ve always gotten good service here. I always call ahead to make sure they can fill my propane in my rv. I think there has been only one time they were out. But for the people who like to complain about their propane not being filled just pick up a phone and call, not that hard.
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January 2023 by lee cox
Awesome saleThanks for the warranty and sale discounts!!
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December 2022 by Amanda Meyer
HORRIBLE customer service. “Manager” and “new” employee (per her words) were rude, unaccommodating and extremely UNPROFESSIONAL. Wow, just wow. The morning manager w/the colored hair, SHE was AWESOME!!!
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October 2022 by Marcus
Great service and very respectful employees
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August 2022 by Gary Garrison
Always friendly and helpful. Great prices.
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August 2022 by Amanda B
HORRIBLE customer service. “Manager” and “new” employee (per her words) were rude, unaccommodating and extremely UNPROFESSIONAL. Wow, just wow. The morning manager w/the colored hair, SHE was AWESOME!!!
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August 2022 by Jim Deaton
I shop tractor supply for alot of stuff, fair prices and great people
