-
January 2024 by Herbert Roberts
Excellent customer focus and service. My rental was clean, well maintained and easy to operate and drive.
-
November 2023 by Gearhead
Best place in the area to get moving supplies, boxes, tape, packing materials etc. They also fill propane tanks. They have indoor temperature controlled storage facilities. In addition to all of that they rent moving trucks.
-
August 2023 by John F.
do not use this location . was charged double for no reason with no explanation. when the truck was returned on time , gas filled back to where it had to be . and no damage. go to a different company
-
August 2023 by Tay Baaabe
I just want to to get on here and say HUNTER IS THE BEST WORKER HERE EVER !!! HE help us out way more then we expected he deserves a raise forsure !!
-
July 2023 by K. Lee
The staff never helped me with any issue I presented them with. I had a messed up lock that I purchased from them that would frequently get stuck and asked for someone to come out and help me open it. They said their manager would have to come out and I never heard anything from anyone. Luckily I was able to pop it open sometimes myself. You can never reach anyone by phone and you have to physically go up there to get help. I moved out of the storage unit on 6/19/23 and they have my move out date as 7/7/23. A lot of my items in storage contained water or moisture damage and had mold growing on them so I had to throw it out. I went to the UHaul front desk and asked to file a claim to which the guy said he would have to pass my info along to his manager and guess what? I still haven’t heard back from anyone. This place is the worst and I do not recommend putting your stuff here
-
March 2023 by Caitlin Roell
WOW!! If you want amazing customer service, it’s right here in Middletown! Chris the GM is fantastic. Great service, amazing prices. Couldn’t be happier. If you need to rent or haul, come here!
-
March 2023 by Destiny Tinch
It's a great place to work! ?
-
November 2022 by Aquarius_Waves
Great place. Hunter and Shannon very helpful
-
August 2022 by Suman Prasai
I made a reservation ahead of time and I get a call the day before I go pick up the cargo saying that they canceled my reservation without knowledge me and one of the lady said that she not gonna let me rent their truck because I’m driving to Chicago very worst customer service. Think twice before you renting their equipment..!
-
August 2022 by RichManSCTV0
They did not have my truck or trailer that I reserved weeks ago. When I went in the guy inside was too busy ordering food to actually help me. He then gave me a random corporate phone number that was for the WRONG region and told me to pretty much get lost. He also canceled my reservation without my knowledge or consent. I flew out from ANOTHER STATE to get this truck to move. This guy left me stranded in the middle of town
-
August 2022 by Anthony Larick
There is an employee there his name was hunter and he was the most kindest man and he helped me with pretty much anything I asked thank you Hunter
-
July 2022 by jim howard.
Had to get an electrical assembly put on my jeep and also rented a trailer from this location to haul my dirt bike for the weekend. These guys had my assembly done in less than an hour, and they were polite, fast, professional and SUPER helpful. I’ll never forget the service I got from this team, and you best believe I’ll be coming here in the future for any hauling need.
-
June 2022 by Chris Morvant
Rude and incompetent. Very condescending. You would think such a company would hire someone that cares about customer service.
-
June 2022 by Caleb Conn
Manager was extremely rude, they lose records and don't update information properly.
-
February 2022 by Heather Gielda
poor customer service... owner or manager told me that they DO NOT inspect their trucks before they leave the lot...
