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January 2024 by Alena O'Donnell
Wayne and staff really saved the day. Thank you for your help.
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December 2023 by The Painter
I brought my truck in due to a transmission fluid leak and they found the problem quickly and repaired it for a very reasonable price compared to what the dealerships & other repair shops would do it for. I'd highly recommend this business to anyone having transmission issues with their vehicle. Communication was great and the price they told me was the price I paid. Great customer service!
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October 2023 by Mike Kovacs
Best Transmission shop in the Tristate area, 2nd gen family owned! Everything from muscle cars to late Model!
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September 2023 by Griffin Must
Wayne is awesome. Pleasure to work with and very honest, they get the job done the correct way.Services: Transmission
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August 2023 by Ibby Alamshahi
Great place and friendly staff. Their prices are very fair and they are very honest which is hard to find nowadays in the car world. Jermey is a great mechanic and answered every question I had about the car. Wayne was even nice to enough to loan me his truck so that I can get skyline for lunch while my car was being worked on. 10/10 recommend!Services: Transmission
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July 2023 by brad bright
STAY AWAY!!!! WENT TO THIS SHOP[ AND THGE MANAGER WAYNE WILL BE YOUR BEST FRIEND BUT HE WILL TAKE YOUR MONEY AND RUN!!!!! STAY AWAY.. CHARGED ME 250 FOR WIRING AND TOLD US OVER THE PHONE IT WOULD BE 100 BUT STILL CHARGED 250 PLUS FOUND ZIP TIED WIRES THAT SHOULD NOT BE ZIP TIED TO KEEP THERM PLUGGED IN... REALLY SHADY GUY... TOLD HIM HE CHARGED US HE THAN WENT ON TO BLAME IT ON OTHER SHOPS AND HIM AND AAMCO IS THE ONLY TWO SHOPS THAT HAVE BEEN WORKING ON IT...HE WILL MAKE EXCUSES ... YOU ARE BETTER TO TAKE YOUR VEHICLE ANYWHERE BUT THAN HIS SHOP.. NOT A STAND UP GUY. ALSO SAID HE WOULDMT RELEASE MY VEHICLE TILL MY WARRANTY DEPT. PAID HIM AND CALLED ME THE NEXT DAY TO SAY IT WAS FIXED AND IT IMMEDIATELY SHOWED THE SAME SIGNS AS WHEN WE TOOK IT THERE. WHENN HE CALLED I ASKED WAYNE IF IT WAS FIXED AND HIS REPLY WAS " I WOULDNT BE CALLING YOU" WELL HE DID AND HE DIDNT FIX THE PROBLEM BUT IF YOU ZIP TIE WIRES AND PLUGS IT WONT FIX THE PROBLEM. IM TELLING YOU NOW I WOULD NEVER TAKE ANYTHING TO THIS SHOP AS TBHEY ARE SHADY IN THE WORK HER DOES. WAYNE CALLED ME AND SAID HE WOULD CHANGE OUT ANY WIRES THAT WOULD NEED IT. THATS NOT TRUE.., HE ZIP TIED THEM... WOW
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July 2023 by Zach Queen
They are somewhat backed up with repairs but only because they are that good and it's definitely worth the wait if you can. I had to go out of town before my appointment date and they were willing to work with me and let me drop off early. They were very knowledgeable and upfront about what the repair was and how much it would cost. They don't try to sell you extra stuff or tell you that it's more than what it is. They are honest and speedy. Worth every penny I spent possibly more. Prices are fair. And my truck was repaired before I got back in town and before the estimated date. I would recommend them to everyone.
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July 2023 by Darren E.
Had my Tahoe transmission done here. Great work. Been 3 years and no problems yet. Good work and good warranty.
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February 2023 by eric fein
A wonderful experience, top notch service, would recommend them to you, knowledgeable, and experts in transmissions. Great warranty.
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February 2023 by clarence greene
I cant say enough about the guys at jerrys transmission.This is the second time I've used this company and it has been a pleasure working with them.Very professional and knowledgeableThey completely rebuilt my transmission and reinstall it within one week.I would 100% recommend these guysService: Transmission
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January 2023 by Brianna Worley
I am beyond happy with my experience, my husband took our truck in for some transmission problem it only took a few days and the price was the best. I would highly reccomend this place.Service: Transmission
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November 2022 by B Culver
Best automotive shop super fast very personable always says bring it in right away and is honest!!! Highly recommendedServices: Transmission
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October 2022 by Matthew York
I was told emphatically by 2 seemingly reputable shops, “$6500 transmission.”It was only because the ‘second opinion shop’ wouldn’t return a phone call for 3 days running that I went to Jerry’s. I was this >< close to sucking it up and paying the $6500.I dealt with Wayne at Jerry’s. They looked over the van and said, “There’s a heavy rubber collar that acts like a U joint (they showed to me. I forgot it’s name) that’s shredded. That’s the source of the shudder. Your drive shaft is about to fall off.”I’m in a similar business and it’s long been my experience that honesty has fallen out of favor. There’s a mindset of ‘get in his wallet now’, even if it means lying.It takes longer to build a business with honesty as a core principle, but it’s a bigger business and a more enduring business.Jerry’s transmission, and Wayne, have ‘tell it straight’ as a foundational principle.Now, for a fraction of what these other shops insisted, I’m back on the road. Straight, friendly, honest, informative guys, including the mechanics.I’m a blue collar worker, and look like one. It LOOKS like I might know something about this. (I don’t) If I’m to be sheared by the ‘reputable’ shops, what about the senior citizens or single mothers?They don’t stand a chance.Go to Jerry’s. Whatever the issue, you’ll get a straight story from guys who know their business. I’m a fan.Service: Transmission
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October 2022 by Matt Y.
I have a Ford 250 Transit service van. I had 2 seemingly reputable transmission shops tell me emphatically "$6500. No question." I was quite willing, through my tears, to pay the $6500. It was still cheaper than replacing the van. The second shop--the second opinion shop---told me 3 days in a row, "We'll call you in a couple hours", and then not. I have learned the hard way that when it starts like that, a 1 week job ends up being 10 weeks; and that van is my living. So someone refers Jerry's. They went through the van and found a large hard rubber collar (that they actually showed me) that acts like a universal joint that was chewed up. In short, my drive shaft was about to fall off. $1700 (not a $6500 transmission) later, I'm back working. It has long been (I'm in a similar business) my opinion that honesty has fallen out of favor, and emptying your pocket ---even if it means lying---is most peoples business model. It takes longer to build a business with honesty as a business model, but it's a bigger, and more enduring business. These guys have "tell it straight" as a core business principle. It is a little out of the way for me too, but MORE THAN WORTH the additional 20 minutes of driving. Jerry's rocks. I dealt with Wayne, the manager. I'm sold.
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August 2022 by Mike Fenech
I had my transmission rebuilt by another shop several months ago as we live out of state. We were traveling to Cincinnati for our wedding and though we made it, my Grand Cherokee started having related problems again once we arrived. Besides the chaos of the final wedding plans, we also needed to drive home within a week even if it meant renting a car or perhaps buying a new one if it didn’t make sense to sink more money into the Jeep.Two local dealers were weeks out for service and so we tracked down Jerry’s from google and Reddit reviews…desperate for even a diagnosis so we could decide how we needed to proceed. Though busy, Wayne was very understanding of our situation and worked us in ASAP. He stayed in contact throughout the week after diagnosing an issue with the control module early on and promised he’d do everything in his power to have us fixed up by Friday.They luckily came through and since our wedding was also on Friday, even drove my vehicle to my parents and parked it in the garage so we could pick it up later. We cant thank them enough for the quality of service, the level of compassion, and for honest pricing considering they knew we were in a major bind. It allowed us to finally relax and enjoy our big day.If you ever have concerns about being treated fairly by a mechanic, hopefully our story lets you know that Jerry’s will take care of you with all the integrity and customer service anyone could ask for.Services: Transmission
