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November 2023 by ChefLaurent DE
Title: Exceptional Service at River Edge CollisionI recently had the pleasure of experiencing the outstanding service at River Edge Collision, and I am delighted to share my positive experience. From the moment I walked into their facility, I was impressed by their professionalism and dedication to customer satisfaction.The staff at River Edge Collision was incredibly knowledgeable and helpful. They took the time to thoroughly assess the damage to my vehicle and explain the repair process to me. Their expertise and attention to detail gave me confidence that my car was in capable hands.The quality of work at River Edge Collision was exceptional. They not only fixed the visible damage but also ensured that my vehicle was restored to its original condition. The repairs were done with precision and care, and the final result exceeded my expectations.Throughout the repair process, the staff at River Edge Collision provided regular updates on the progress of my vehicle. They kept me informed every step of the way, which was greatly appreciated. Their excellent communication helped alleviate any concerns I had and gave me peace of mind.Additionally, the customer service at River Edge Collision was top-notch. The staff was friendly, courteous, and always willing to answer any questions I had. They went above and beyond to ensure that I was satisfied with their service, and their commitment to customer satisfaction was evident in every interaction.I also appreciated the convenience that River Edge Collision offered. They provided assistance with the insurance claim process, making it hassle-free for me. Their attention to detail extended to the administrative aspects, making the entire experience seamless and stress-free.Overall, my experience at River Edge Collision was exceptional. The staff's expertise, attention to detail, and commitment to customer satisfaction were truly commendable. I highly recommend River Edge Collision to anyone in need of auto body repairs. They provide outstanding service and deliver excellent results.Thank you, River Edge Collision, for taking care of my vehicle and providing such a positive experience!
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November 2023 by Geralyn Ray
My 2020 Trax was hit by a deer, and River's Edge did all the repairs and handled all the paperwork and process of dealing with the insurance company. The work they did was excellent, and they even went beyond what they were paid to fix. They touched up a couple of chips in the paint that my husband saw that may or may not have been from the deer and didn't charge any extra for the touch-up. Blair was a pleasure to work with. I will go back there if I have any future needs. I appreciate everyone who did work on our car.
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November 2023 by Rodney Mccord
Excellent repair. 2nd time there. (But not recently:))
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August 2023 by spunky girl
I hit a young deer that bounded out right in front of my car out on Highway 52 by the river. I felt little impact and when I glanced back, the poor deer was nowhere to be seen, so I don't know what happened to it. I wasn't driving very fast, but when I got to work, I checked and the left side of the car in the front fender was dented and torn up. I could even see the brown tufts of fur from the deer. It was a new Toyota Camry. Geico made things simple. This was the closest repair shop to my house. I had no problems with them. They were quick and did good work. I was in and out the door. It was technically ready in five days, but I picked it up after one week. Thanks!
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August 2023 by Michael Carlascio
Great service and great customer service. Called me and kept me informed on what was going on with my car and even cleaned the inside of my car very well.Services: Auto body & trim repair
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June 2023 by Shannon Emerton
My car has been there twice for bumper repair, and both times, they knocked it out of the park. Amazing job!
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June 2023 by Denise Vernon
Went to get an estimate on my car.
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February 2023 by Gerik Melvin
They did great work coordinating with Geico for my repair and repairing the damage, but don't leave tools in your car, they'll go missing just to be told their workers wouldn't do that.
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February 2023 by Cole Lauer
A little odd to drive into, however it was a quick easy process. Recommended different avenues for fixing as well as assisting with Insurance.
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December 2022 by Sriniketh Ln
Good service, but delay in delivery fir a parts mux up by BMW.
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August 2022 by David Felts
Great place to your car worked on !!! Had a problem with my insurance and they handled it !!!
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June 2022 by D Ward
I'm very happy with my experience here. I was rear ended and all the insurance business was handled for me. They did a perfect job of matching the pearl white paint. All of the staff were friendly and kept me up to date.
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June 2022 by Sam N
Terrible service. Lady on the phone rude and has no idea about what’s going on. I’d never recommend this auto repair place to anyone
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April 2022 by Andy Buck
Great people and a great place to have your car repaired if it ever needs it.
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February 2022 by Randy Mckiddy
Took my daughter's car here after she had an accident only fixed superficial body parts after picking up and realizing there were Mechanical issues they claimed car had been wrecked again after talking to state farm claims adjuster they agreed there was no way the car had been wrecked again and paid another shop to do repairs correctly. If you go here be careful vary dishonest people would recommend staying clear of this place.Service: Body & Trim
