PNC Bank in Milford SR 28 is known for friendly and welcoming staff, with many customers appreciating the consistent kindness and quick service they receive. Longtime customers have praised the branch for its helpful team members who handle banking needs accurately and efficiently. Staff members like Cinnamon, Stephanie, and Robert have been especially noted for going above and beyond, even helping outside of regular hours and showing genuine care. However, some customers have experienced issues with the new manager, who has been described as condescending and snippy during interactions. Additionally, there are occasional discrepancies with posted business hours, such as the drive-thru not being open until 2 PM on Saturdays despite online confirmations. Overall, the branch is valued for its friendly atmosphere and dedicated service, with a few areas for improvement.