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April 2024 by charles ross
I have been going too this location for a year now and I have given the rudest person ever to work in a store 3 chances too adjust her ATTITUDE, on 04/04/2024 is the last time my family and I will ever go too this location again so long as that very RUDE person Christina works there, I have many words too say about her but RUDE will have to do, I felt bad for the 2 men working there, she talks to them like they are trash, send an under cover spy for the company in there just to see what people are talking about with her, its a dead store now because of her, I see her in public I may smack her in her smart mouth, just saying, beware people, Peace.
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October 2023 by Chrissy linton
The worker doing the ice cream was very rude and dismissive. She could really use an attitude check. I ordered a PB Chocolate malt. The malt was not mixed at all. I had a huge clump of PB not mixed in at all. I asked to have it fixed. She rolled her eyes and tried to admonish me for asking for my malt to be mixed better. Said she would have to throw it away and make another, as if that would change my mind. I wanted my $5 dollar malt to be mixed. That is all. I said if that is what needed to happen then okay. She throw it very hard in the trash and remade the malt. The other worker was obviously very new and seemed very nice. What a missed opportunity for the new employees to be trained by someone with zero customer service skills.
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October 2023 by Cheryl Collier
I was there this evening and could hear the young boys working there making fun of me really loud. I don’t care about being made fun of but it’s really unprofessional to do it in front of other customers.
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August 2023 by Nocturnal Nights
Evening guy is always rude . Place is dirty, bathrooms look like they belonged in north korea.
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June 2023 by Justin Thompson
This is not a very well managed location. Shelves are frequently not well kept, there is nobody visibly cleaning at any time, "at hand" displays near registers are seldom stocked, and food kept in the cooler displays can go over a day expired without being cleared and restocked. Basic daily tasks that should be checked and initialed every hour are not taken care of here. For as well staffed as it is, this place should be amazing but there seems to be nobody steering the ship.
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June 2023 by Mommy B
I was there 6/7 getting gas and decided to get my favorite sundae, killing time as my son was at the high school for a high jump training camp. Jakob helped me with the terminal where you order. I'd never used one before so he basically did it for me as we both laughed our way through it. I remarked how I'd never seen a UDF like that one and he told me all about it with pride and a big smile, and telling me about his favorite sandwiches. Personally, I think you should consider him for a management training program because he sets the example of what we need...friendly, helpful, knowledgeable and takes pride in his work!Jakob was AWESOME!!
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June 2023 by Summer Beavers
Very disgusted went in today I got a few things the guy he’s a Caucasus in male looks a little albino not sure from the hair color wore a purple shirt he literally tossed my change at me which it then flew all over the counter top this isn’t really his first time doing this it’s actually his second as if he don’t want to touch black ppl have listen wear gloves then I’m very disgusted! Called in to see who the GE was the guy who answered the phone was very polite and I’m sure he saw what he did after he tossed my change he just looked so I tossed it back over towards him I think I’m gonna email corporate I will not be treated less then who I am . Nice wrong person this was a very big issue for me I wish I could write Zero stars I badly wanted to throw that change in his face I felt way too disrespected but I assure you he’s not worth losing my licenses for
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June 2023 by Tim Davis
Dumb set up. Wait there 5 minutes with teenagers just looking at you stand there .. have to order on a touchscreen .. let me stand there for another 5 minutes .. let a family of 8 cut in front knowing I was there waiting on them to serve me ... Slow took them 10 minutes make 1 item. Go somewhere else
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March 2023 by hawkeye fighter
I paid for two extra thick giant peanut butter milk shakes..I guess paying 4 dollars more (17 dollars dollars total) doesn't mean anything because they were more plain vanilla ice cream and white milk than anything.(They look as nasty as they were)
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March 2023 by John Hurley
Was walking my dog and decided to stop in the store to grab me something to drink. Was promptly told I had to leave if my dog wasn’t a service dog due to food in the store. Crazy you can have dogs around food if you have a card like that makes the food safer. Felt like I was discriminated against and I won’t be back in that store. Speedway and BP will get my service.
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March 2023 by Davis Sarah
Just fun love taking the boys to get ice cream. It is a bit pricey but the seats outside are fun
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October 2022 by Mystic Anarchy
Went in for the 1st time being in a new UDF. Stood there at the ice cream counter for about 3 minutes. Finally the girl with black hair turned around and told me "You order on the kiosk." Ok weird, but why couldn't she take my order? I walk to the kiosk and proceed to try to put 2 shakes but 1 keeps deleting and then the sale wasn't on there, they were full price. Finally after about 7 minutes, I picked my daughter up and we just walked out. All while the workers just stood there starting at me, could've took my order, made it and I could've paid and been out the door in that 10 minutes. Lost a customer today, this was ridiculous. When did human interaction become taboo? I won't recommend due to the "customer service" and I won't return.
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August 2022 by Victoria Winland
I went in with my family for some ice cream and a few groceries/souvenirs since I am from out of state. It wasn’t busy when I went, less than 10 people. The two people working the ice cream counter were terribly rude. They told us they were out of hot fudge and told us that they put chocolate syrup on it. We said that we would take our ice cream plain and take the loss but the man at the counter said that he made it with they syrup and would not do it again. He refused to make it as we asked and refused a refund as we had already paid for our items. The girl at the ice cream counter “helped” by trying to charge us again. She didn’t want to listen that we already paid until a different worker told her that we checked out with him. She kept our receipt and tossed $5 at us as if that would cover our ice cream ticket. As we left we could see her throwing her hands up and pointing at us through the window. I have family in the area and visit often but I will never be going to this UDF again.
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August 2022 by Gerry Siebel
Got a couple chocolate malts and they were just like I remembered.
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June 2022 by Josh Johnston
Brand new store and great staff but they almost always don’t have their drinks restocked. Make it a little frustrating when you’re just trying to run in and out to only find out they are out of everything.
