Verizon offers a positive experience with friendly and knowledgeable staff. Customers appreciate the helpfulness of team members who explain device features and assist with plans. Staff like Tristan, Charles, Steve, and Eric are praised for their professionalism, patience, and ability to make the process smooth. They often go above and beyond, helping lower payments or directing customers to other stores when needed. Overall, customers feel confident and satisfied with the service, and many plan to return for future assistance. The team’s dedication and helpful attitude create a welcoming environment for those seeking phone plans and devices.
Very friendly! The process was quick and very easy! Definitely recommend
April 2025
We had a very positive experience at Russell Cellular as we changed our phone plan and received two new phones. There were a couple of issues but the team there were very knowledgeable and able to take care of the problems. Tristan was our salesperson. Very friendly and knowledgeable. I would recommend.
January 2025
Charles did a fantastic job and was extremely knowledgeable and made the whole process go very smoothly.Keep up the good work buddy and thanks again for getting us up and going!
