Crocs, Inc. is a leading provider of innovative and comfortable casual footwear for men, women, and children. The Crocs store at the Cincinnati Premium Outlet offers a wide selection of products, with customers praising the clean and well-stocked environment. The staff is described as friendly, with one employee, Aiden, receiving special recognition for his exceptional customer service and patience in assisting two young customers. However, some customers note that the store can be quite busy, making it difficult to move around comfortably. While the prices are generally higher than online, the store offers various sales and clearance items. Overall, the Crocs store at the Cincinnati Premium Outlet provides a positive shopping experience, with a diverse product selection and attentive customer service.
Love my crocs! Well staffed little store with 4 employees.
May 2025
Everyone was very helpful! The store was very crowded, but they all remained friendly. There were several wagons, they actually moved a display to make room. Great service!
April 2025
The store was clean and well stocked. The employees were friendly. There are a lot of Croc options to suit anyone needs. They had a decent sale going on and lots of options on clearance. My kids loved all the jibbitz options as well.