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June 2023 by Steven C.
The Monroe, OH store not what it was! No one is greeting customers at this store anymore and no one is talking when spoken to (a simple hello gets no response from most employees). Sadly enough, no one is smiling. Not sure what is happening at this store but it is not what it used to be? I have shopped at Kroger as long as I can remember and I have been loyal to the Monroe store for many years. At one time, you could walk into this store and feel like you were family. Now, you feel like a burden to the employees, especially the younger ones. They seem put-off by anyone who approaches them. Very sad! I blame poor management. I have decided to take my money to another store chain where they still smile and talk to customers. Kroger has lost their identity like many businesses and services today. What is happening?? I know this post means nothing to Kroger but I have a feeling other customers feel the same. If I was the manager I would address these anti-social issues going on in front of you. My store would still value it's customers. But of course, I'm old fashioned I guess.
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April 2023 by Adam S.
The health department needs to pay a visit to this store, for starters they leave the trash door in the back dock open all day and it fills the back dock and even the floor area by meat and seafood with putrid rotting garbage smell literally like your standing in rumpkes dump. They also have left scraps of raw shrimp sitting in the seafood display all through the night until the next morning not even cleaning the bacteria that has spread. I can only imagine the handling practices of the raw foods. Seriously need to have a company come scrub and clean that trash compactor shoot because that's unsanitary and extremely sickening.
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April 2023 by Kat Hedden
The one in Monroe Ohio has some great deals that is cheaper on the budget
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April 2023 by Kathryn Hedden
The one in Monroe Ohio
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March 2023 by Google user
The one in Monroe Ohio has some great deals that is cheaper on the budget
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October 2022 by Mark R.
the Monroe Kroger pharmacy took poor customer service to a new level when the pharmacist hung up on my wife's doctor trying to get her medicines straightened out. Then when my wife asked the pharmacist about it, she proceeded to call her trash and tell her to go someplace else if she didn't like it. After yelling at my wife, she left and came back to yell some more. Beware of the pharmacist Tram Tran in Monroe.
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May 2022 by Rich M.
This Kroger has one of the rudest the rudest pharmacist I have ever come across. Some some of the techs are just like her. You can spot the ones that are like her by the sour looks on their faces and the attitude they have.
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May 2022 by Middletown Lost&Found
Store was well stocked and workers helpful. Don't usually shop here but it was a good experience overall.
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September 2021 by Scott S.
This is Kroger's worst pharmacy.. it used to be the best but with all the new staff members that don't give a dam about people and treat you like an addict it is now the worst.. they never answer there phone and when they do it's like your bothering them.. this is Oxford State Rd store
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July 2021 by Teresa Mack
Great employees, can usually find what I am looking for, clean stores!
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February 2021 by D B
Please update the correct store hours ?
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November 2020 by Scott Evan
usually a great experience. At the moment we have been waiting for almost an hour for our clicklist order and our dinner is now cold. what is going on kroger?
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September 2020 by Margaret Cosentino
Lucky me there was parking for one big truck so that I could get Western Union taken care of for a homeless girl in California
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April 2020 by Chuck T.
I went to the Monroe Kroger's this morning during the hour for older shoppers. While all employees were all wearing masks, 4 had them pulled down on their chins. This included 2 up at the self-checkout. I really appreciate the fact that the workers keep the store open during these difficult times. I wear a mask, correctly, to protect the workers and other shoppers and would hope the workers would do the same.
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April 2020 by Debbie McCoy Brannan
Customer service desk, Mary is not helpful. I was charged $22 for 5 apples thru clicklist and she argued with me that this was correct. I asked if I could have my apples and I would go thru checkout to see what cost should be, she finally let co-worker weigh them and guess what? should have been $4.32. Wow Mary was wrong. She rolled her eyes and had disgusted look. She did not try to help me at all. I will never return to Monroe Kroger again as long as she is allowed to be at service desk