New Balance Factory Store Cincinnati
Hours:
Cincinnati Premium Outlets, 966 Premium Outlets Dr, Monroe OH 45050 Hours
About New Balance Factory Store Cincinnati
The New Balance Factory Store in Cincinnati is easy to find, located inside an outdoor outlet mall. The store offers a good variety of sneakers and apparel, often at great prices. A key benefit is the ability to order items if a specific size is not in stock, with the option to have them shipped. The staff receives consistent praise for being extremely helpful, patient, kind, and knowledgeable. They are always willing to help, answering all questions and ensuring customers are satisfied. Reviews highlight exceptional, excellent, and wonderful customer service, with specific mention of a manager who provides quality service. The experience is described as amazing, resulting in a great shopping experience for wonderful prices.
Most Recent Reviews
August 2026
Staff is very helpful. If you don't see your size, ask an employee and they might actually have it in the back.
August 2026
We were greeted when we walked in. Isaiah told us what shoes would be best for us,after he had asked us questions, so he could recommend the best ones for us. After we tried some on Adien helped us order the shoes we wanted because they didn't have the ones
June 2026
Googled where to find size 15 shoes and it took me to this store. Walked in, found a pair(only size 15w in the store) ordered another pair and left. Great service and had a buy one get one half off sale which was even better
More Comments(35)
You May Also Like
0.17 miles
PUMA Sportswear, Shoe Store
- Monroe, Ohio
