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April 2024 by Brittany Sparks
My daughter recently had a birthday. She received a Nike gift card from her aunt! When she went to scratch the PIN number off the actual numbers came off with it!! This was a beyond stressful event. We started with Nike customer service which I hate to say, that got us absolutely no where! The guy on the phone wasn’t real polite and could not even tell us if we needed the PIN number to use the card in the store and suggested we try it in the store! Unfortunately, we are an hour away from any Nike store. After calling the gift card company and the store it was purchased and getting no where I decided to call this location. AND THANK GOD I DID. That’s when I came across Kelsey! She was such a sigh of relief. She wasn’t even sure she could help me at first but she was super pleasant and she TRIED! She even advised she would call Nike customer service when she had a break! We ended up calling Kelsey back to ask another question while we waited on her to call customer service. She was now seeing something different in a different platform at their registers. She ended up telling us to come and see them and they would do their best to take care of us. Jason, Tony, Kelsey and Megan were all super wonderful. They were genuine in their responses and felt bad for this situation we were in. They handled the situation with care and respect. We thank them for the time they spent that day in helping us!SIDE NOTE! SCRATCH GENTLY ON GIFT CARDS WHERE THE PIN NUMBER IS!!!! lol.
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April 2024 by Phil Persinger
I always loved Nike. The store is great but still expensive
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April 2024 by Natasha Wever
Always find good deal here
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April 2024 by Shasta Hawker
Not enough employees working for how busy it was
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April 2024 by A Collier
I've bought nice shoes at great prices!
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April 2024 by Cardinal177
Busy fast service
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April 2024 by SAIF ALSHEMARI
Always good price
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April 2024 by Brayden Campbell
Love the shoes nice drip???
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March 2024 by Grant Logsdon
Took a pair of shoes back for a return (easy) I thought.Got a gift card (they said couldn’t put back on my PayPal)Anyway.. got in touch with Nike Support was Told yes we can put back on your PayPal.Cool, Nike Support takes the gift card number to Zero out.I call support back they see I the card has 0 balance but I still get no return on my PayPal.Now I got no shoes and lost $65 dollars good job Nike ?
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March 2024 by Kenneth Alston
Awesome place to shop I like the service and the shoes.
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March 2024 by Gloria Jenkins
Nice sale
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March 2024 by Martina T
Okay selection and way too small of a location for how many ppl that visit here.
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March 2024 by Damaras Cavitt
Big sale when I went They had 50% off and when I got up to the counter, they had an additional 25% off so I cleaned house no questions asked I came out a happy customer keep up the good work
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March 2024 by Dino Fortunate
This was pretty disappointing. I don’t know how, when I bought Air Jordan 1s from this Nike Factory, there was so many creases and I didn’t even see it.
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March 2024 by Rob Howard
Low prices and lost to pick from
