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June 2023 by Smita Mathur
This store is basically never open. Don’t waste your time. No one picks up calls and it’s always “unavailable”.
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April 2023 by Erika Millsaps
I had amazing experience at the Cosmetics Company Store at the premium outlets on Friday. The associate that assisted me took the time to answer all of my questions and direct me to the best products for my skin type. Kelsey did an amazing job!
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March 2023 by Nina
The hours are interesting! Last Saturday i was here, this Saturday closed. No one knows their hours unless walking down here and seeing this post on the door.
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March 2023 by Michael McDonald
This store needs to be permanently closed if no one is ever going to show up to work or answer their phones. It’s a running joke at this mall that no one knows if this store is actually open or not, since the lights are always off and a sign is always on the door saying something along the lines of “away for lunch, will be back soon.” No one is ever back. If you’re incredibly lucky you will actually be able to speak to another human being on the other end of the call, but 9 times out of 10 you’re not gonna have anyone pick up. I don’t even bother stopping by this mall anymore cause I know the lights will be off.
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March 2023 by Tracie L
This store is AWESOME. Kae is incredible. You can see that she always goes above and beyond for all her customers. Hope she can find some other employees to help her out.
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March 2023 by Ty
This is so sad! I used to manage this store and now I'm unable to even reach someone when I call. I've tried multiple days at varying times all of which are during their posted hours.
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October 2022 by Anya B.
So many deals!!!! I looooove this store!!!! Call beforehand to check on hours. Coming back soon!
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August 2022 by Fred Tolodziecki
Made the trip to this location on a friend's recommendation of a different location. Hours were online..we made the trip to buy some Tom Ford Fragrances they had. But we arrived and doors were locked. Has crazy hours posted. Which showed odd days closed and totally different hours. We came weds at 1245 on the 3rd of Aug and were locked lights out..I've tried to call on Sat and Monday never an answer..If u can't do business.Shut it down..thank thankfully I called Vegas location and Carol helped me out..close this location if u can't operate it!
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August 2022 by Adrienne O
This WAS a final pit -stop before heading back to Philadelphia on July 3...Only to see this store was CLOSED at 12:30pm...an "UGG" employee states they're never really OPEN...Really bad example for Estee Lauder Brands!
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July 2022 by joanne lewis
Drove all the way over there for my birthday only to find out they just didn't open that day. They had no signage. They just didn't show up to open the store that day. I asked around and they said that was common for the store. What a way to run a business
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March 2022 by nickerin H
Ty, Haven, and Emma are awesome!!!! They helped my mom find the makeup products recommended by her dermatologist and were kind, patient, and very knowledgeable. When I later returned on a different day with my mom to purchase more products, I lost my cell phone somewhere in the outlet mall. Ty went above and beyond to help me find it. The shop has a great selection of products at amazing prices!
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February 2022 by Ashley
I've shopped here for years, but my most recent experience was amazing! Ty and her crew went above and beyond to find me a new foundation and pressed powder. I was blown away by the service! I would give 10 stars if I could. It's been a long time since I've had such awesome customer service from any company! To top it off, prices are unbeatable!
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December 2021 by Matthew Ailor
All the associates of the store were very professional and hard working I met Haven,Emma,and Tai they were very polite and pleasant to meet.
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December 2021 by Ja Ja
Had a positive experience at this location with the staff and what I was looking for awhile back.
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November 2021 by LeeAnn Lee
I was in this store today for the first time since Covid. Wow! The new manager made my day. The price for my favorite Clinique lipstick was fantastic, and she went well beyond the call of duty when she found my all time favorite shade in the back. I bought seven lipsticks!
