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November 2023 by Rebecca M.
I visited this outlet today. It has always been my favorite outlet! I always stock up on my votives and find fabulous bargains. Today was horrible! Three different clerks acted like I was really bothering them when I asked a simple question. No one took me to the items I asked about. They kind of pointed. Nothing was on sale as stated online. I was told that those sales are only online. But I visited the website at the Cincinnati outlet store! Just thoroughly disgusted, not impressed and left without buying one thing. I usually have bags and bags of at least votives! The votives were $2.25. Even at the regular Yankee candle store online they are listed buy one get one free! I was told that was not the case today. And no one was remotely nice to me!
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May 2023 by Jake L.
MIGRAINE GOERS : BEWARE : This is the WORST Yankee candle both my boyfriend and I have ever been to. I have definitely never had this bad of an experience at a competitor's store either (White Barn // Hallmark). This store is the size of a closet but holds as many candles as a large location, which immediately gave us both a migraine. Additionally, while this wasn't a big issue for us, CLUMSY and CLAUSTROPHOBIC PEOPLE : BEWARE : with how much product there is in the store, there is not much moving room making it easy to knock things down. Additionally, with everything being so close together, it would be really easy to get claustrophobic.Suggestion for improvement: Make this a "specialty" location where only the premier, exclusive, or "top" items are sold.
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October 2022 by Deanna Zimmerman
It was ok. Didn't think it had many scents to pick from
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June 2022 by Annette Stagge
Great prices! Had a candle personalized for my daughter's wedding with a picture of she and her fiancé. The candle is called Happy Wedding. Perfect gift!
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May 2022 by Chico Walker
The Best Experience, Professional Staffs, Very Clean and organized.
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March 2022 by Keith Dalton
Emily is very courteous and helpful, she was very nice to our 4 year old little boy she helped us with our questions
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January 2022 by Princess Smith
I just love candles!
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October 2020 by Shawn F.
While I prefer shops that allow me to make my own, or the sort that bombard you with ads on Instagram for scents that are meant to remind you of Disney attractions, like The Pirates of the Caribbean. But if you're happy enough with your living room smelling like pumpkin marshmallow autumn leaves or whatever, then you can do a lot worse than a visit here. Plenty of deals & plenty of options. I'd come back for more, depending on the season.
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March 2019 by KaTy Bell
My absolute favorite place to get candles. They burn well and last a long time. I like the variety of options for candles and air freshener. My all time favorite scent is Sun & Sand!
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July 2018 by Lauren S.
Hi, I went to the Yankee candle at the outlet mall in Monroe a few days ago and I was very disappointed with my experience there. I was interested in buying a candle and the manager Cortney was helping me out. Things take a turn when another worker simply asks the manager about a candle around back. Cortney, in front of me a other customers, snaps at the girl just to embarrass her. After that everyone in the room was uncomfortable and I didn't end up getting the candle. I would never do business at a place that treated their workers like that... It's a shame because I love their candles.
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February 2018 by regina hogan
Superb customer service! Great outlet prices. Even though small they have a large selection.
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January 2018 by Andrew Garver
candles smelled like human waste. i like it
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January 2018 by Shams Alkhafaji
Great store and great customer service, especially Kaylee
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September 2017 by Tom Hampton Jr
I love cheap sale there