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January 2024 by Ted R.
I had Zimmer Tractor pick up my tractor for service at their Monroe location. They charged me $320 for pickup and delivery! They said the labor rate for pickup and delivery is $160 an hour. I live only about 11 miles from the Monroe store. Be sure to keep that rate in mind if you are going to have them pick up/deliver your equipment. Good luck. You're going to need it.
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January 2024 by Danny Mcgahee
Very helpful. Parts are there.
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December 2023 by Ronald Coates
Fast friendly service.
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November 2023 by Travis Hays
I went to get my scag v ride 2 looked at told Zach to call me with a estimate he told me I need a thousand dollars in work so I told him I was going come get it ,so I still paid $250 just to get a diagnostic , all it was was a $50 part that plugs into the exhaust, he makes commissions, so I really about screwed myself. I don’t recommend anybody to go to this shop, so sad how this company takes advantage of people
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September 2023 by Fred Boebel
Very informative, Professional & Courteous!
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September 2023 by Dylan Payne
Knowledge staff, they were helpful and most of all patient with me in helping to identify and locate the necessary parts for my mower . Highly recommend
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September 2023 by Dennis Martin
Very helpful personnel
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June 2023 by Cheryl Davis
Great service got my tractor full service they were very courteous reasonably priced and what can I say about the service I'm very impressed Zach you did a great job
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June 2023 by brian bartels
I have a non traditional operation and needed a tractor that would meet our needs. The staff worked with me to find the best option for me. I needed a narrow tractor yet with enough horsepower to be able to do many jobs. They went above and beyond to help me get what I needed.
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May 2023 by Adam Smith
They got my machine in for repair quicker than I expected and the service manager called several times with updates. Very pleased with the turn around time and overall experience.
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May 2023 by Eric Doan
I've dealt with Zimmer Tractor for several years now. They have always been ready to help me solve any equipment problems that I've had. Their employees are always professional and helpful.
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May 2023 by Samuel Troth
The service department is terrible. The guy working was not knowledgeable on solutions for a squealing belt (has squealed ever since we bought the mower new). He claims it could be a worn spindle. Which I told him is not very likely since it has squealed since 0.1 hours on the meter. He said it would cost a minimum $160.00 just to look at it, and still believes it is a worn spindle. I also had the blades on my mower sharpened on 03/30/2023. I have only used my mower twice since they worked on it, and one of the blades fell off while mowing today 04/14/23, just 15 days ago. I'm not sure who is in-charge of hiring staff at this location, they must not require much of anything other than to speak English.
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March 2023 by chris jamison
Went to get my first service work done at Zimmer in Monroe on a Scag zero turn. $160/Hr for service work is their billing rate, they said they cleaned the deck (still had grass on it when I picked it up) said the blades were sharpened (Didnt even touch them) see photo. When I brought it back he swore the work was done and Didnt offer any explanation except he stood by the work. A mechanic keeps trust in his customer and Zimmer lost my trust. Shop elsewhere if you want to feel confident in the work performed. On a different note the sales side of Zimmer is Awesome.
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February 2023 by George Deems
As far as going in the people at the counter we're very knowledgeable and helpful as far as calling in to see if they had particular parts. The person that answered the phone didn't have a clue what I was asking for. By the way, it was a tire
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February 2023 by Benny Purkey
Great service, quick shipping, lots of new and used equipment
