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October 2024 by David Fernandez
I've always received excellent customer service here, and 8 times out of 10 they have the best prices around. Most of the time, they'll match or beat the competitors!
Very helpful staff.
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September 2024 by george ruple
2017 Tiffin Phaeton Motorhome, took it in for annual service and a problem with the air system. They tested the entire system found a small leak and fixed it. I was also getting a rusty fluid leaking from the chassis, they found that the air dryer filter had never been replaced during service at another truck service center, This resulted in water developing in the air tanks causing the rust. They cleaned the system and suggested the proper maintainence schedule. The technician and service personnel made sure to expalin what had been done and recommendations for proper ower preventive maintenance. Total cost was very reasonable compaired to other service centers.
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July 2024 by Deborah Ellsworth
Stopped in to get a diagnostic done. Mike in service is extremely helpful. I'll be back to get some things done for sure!
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June 2024 by KENNY SNYDER
If 10 stars was an options id give it to these guys what a great place to deal. I was traveling to summit motorsports park from Va when my motorhome gave me problems looked up places near the track and great lakes truck center came up call them talked to mike in service and he did every thing in his will to help me out and i cant thank him enough. They fixed my motorhome within a day and had it back to me. If you need anything done i highly recommend these guy. Thanks to all the great help and support yall really made it easy.
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May 2024 by Tomas A Pozo Perez
This place is really special they would get the job done, everything brand new, the staff in this location is also very kind and sweet people they are very responsible and I believe they are one of the best dealers and best staff i ever worked with in the USA i recommend them 100% and i would definitely use them in the future 100%. My brother J Larick took care of our 26ft boxtruck and did everything and make our unit run like brand new for the most affordable and reasonable price coming from a dealer i would definitely say it was a reasonable price and all the time there were communication, they also helped us translating a load that we had in our trailer to another carrier that came to recover the load and there was no but coming from them, people im telling you this guys really know what they are doing and their staff is super professional i give them a 5 star review it was really a pleasure and honor for me to deal with genuine people like this, Thanks you to all the staff in Great Lakes Truck Centers-Monroeville Branch.
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May 2024 by Abduweli Abdullah
Jake and Dowden helped me out at the end of the day when I had issues with my truck starting! Got me in and out!!
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May 2024 by Lawrence Aguado
Very good truck shop and very nice manager and staff and they do faster to finish the job
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April 2024 by John Childrey
Just had a new ecm put in my truck and needed it to be flashed and called and Mike answered the phone at 7am this morning and got my truck in the same day within a hour of me calling. Got there and literally had me pull my truck up to the bay door and got my truck in right away with no questions asked talk about great service and great people there who care go here. They are a true business who puts customer satisfaction first!
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March 2024 by Nick ARCTIC
Darren Riffe is the best freightliner employee nationwide. We towed the truck to TOLEDO, and they told us 5 days to wait before they touched the truck. Called Darren they took the truck the same day, fixed the next day in the morning. Amazing people who understand what downtime means to a truck driver.
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February 2024 by Jason Keller
Best dealer around! We get 90% of our parts through them and they’re always on it. Everyone in the parts & service department is always friendly and give top notch service!
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January 2024 by Ed LaBounty
Very prompt and professional
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January 2024 by Jae Inn Moon
Brought my truck here because my black (plastic) radiator tube was leaking, I showed them where its leaking as well. I told them the leaking problem only shows up when the truck is parked in a cold weather overnight.Instead of replacing the leaking plastic tubing as I asked, the dealership says they performed pressure test and tightened the connection and they said the problem is solved.They didn't fix a thing and they didn't do what I asked them to do, which is to replace the leaking radiator tubing. I had to take my truck to a different dealership to get the broken radiator tube replaced. This shop charged me over a $250 and didn't fix a thing.No, I don't recommend you bringing your truck here and have these guys do anything like wasting your money and your time.Do yourself a favor and go to another dealership to get your truck fixed.
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October 2023 by Tommy Burney
Great service.
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October 2023 by Bradley Francis
Best parts department around
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October 2023 by Bojan Brekic
eta doesn't match with reality
