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October 2023 by roger doughty
Yesterday completed my second visit to the team at Audible Excellence in 5 years. Each visit began with a phone call to Zach, an initial assessment of next steps to meet my particular desire, an invitation to come in to discuss further, and some reasonable purchases to incrementally improve my listening experience. Zach and Lou spent two hours with me yesterday discussing my particular desires and possible solutions, which were perhaps unusual. No pressure, no hype, just listening, conversation and experience-based assessment of realistic options. This business is invested in customer satisfaction for the long haul. I will be back the next time my “ear” is ready for something new.
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August 2023 by Michael Neuss
I inherited 30+ year-old speakers and an amplifier from my dad, purchased back then from Audible Elegance. There were some issues with the equipment that needed troubleshooting and the team at Audible Elegance (including owner Lou) generously walked me through troubleshooting steps. I was really impressed not only with the depth of their technical knowledge, but their (very!) long term commitment to customer service. Definitely recommend Audible Elegance.
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May 2023 by Richard Conn
Wanted to share an excellent experience with Audible Elegance during a recent visit to Cincinatti area. Had previously resided there 25 years ago & remember purchasing stereo items at this shop and was pleased. I was visiting a former colleague and decided to check out the shop again. PLeasant surprised to find “Lou: the owner was still there, been around 40+ years. How nice to have stability in this industry. . Was looking for a specific set of Magnapan speakers and to my surprise they had a used pair. Upon making contact had an excellent experience with with Lou and their entire team. They allowed me plenty of time to trial the speakers with no pressure before making my decision. They were perfect, and the price was reasonable. I did not leave before snagging a turntable, 5 channel surround amp, the Maggie’s, and a powered subwoofer. Overall great experience. And “Lou” is an extremely experienced, honest, tell it straight guy. I appreciate this, especially with stereo hype that others like to pedal. His experience and knowledge were very helpful. As an old audiophile (70) who grew up ion the broadcast field and been around tube equipment since I was 14, he knows what he’s talking about. There are few people I can still learn from when it comes to stereo equipment, and Lou is one of them. Give them a try, you will be pleasantly surprised and steered properly in your interests. With over 5000 reviews on EBay and 100% positive, that tells the story. Happy customer, fair, expert advice over the years. If you know nothing, a little bit, or consider yourself an expert on stereo/electronics, I would not go anywhere else in the Cincinatti area for my Hi Fi equipment.
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March 2023 by Cliff Krause
Bought a fantastic pair of demo GoldenEar Triton 3 plus speakers. When I arrived I complected the transaction with Lou. Bradley and Chris were cleaning them up and carefully loaded them in my car. Great experience will do business with them again.
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November 2021 by Rick Wilson
Great people and electronics.Wish they had more in stock but I have been able to get anything I wanted.
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October 2021 by David Piepho
Mark is the best to work with there and very knowledgeable ! ???
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June 2021 by John S.
Knowledgeable staff and the perfect selection across the price tiers. Zack goes above and beyond to find the right brand for your 2 channel and home theater needs.
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June 2021 by Superblamblamman
Very helpful with helping me find components for a home theater, got one of my favorite headphones from them
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February 2021 by Dave Purcell
The guys here are fantastic. Five years ago, I bought a nice system from them. I know little about stereo equipment and they were great to work with as they walked me though the options in my budget. The system sounds wonderful. This week, the amp wouldn't start so I took it in for repair. They took care of me right away at no charge. I'll definitely go back the next time I'm looking for quality audio gear.
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November 2020 by William Kirkwood
The crew at Audible Elegance have assisted me in completely redoing my stereo system. And the results are impressive. 50 years of buying gear from many many places, Zach and his colleagues are the best.
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June 2020 by James Schiear
Great company fantastic customer service
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February 2020 by Tom Collins
I have relied on Audible Elegance for my audio needs since 2005. The staff is always helpful and knowledgeable. I highly recommend this shop.
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January 2020 by David Bauer
The guys are always friendly and knowledgeable. More importantly, they're willing to share that knowledge to make sure you get the best for your dollars. Thanks!
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September 2019 by Marcel Monroe Sr.
Zack is what sales and service sure be about. He took time to respectfully assist me without pressuring me. He knows his craft yet is patient and listens. I recommend this store and Zack. Best of the best equipment in the city.
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June 2019 by Sir Woolly
Very knowledgable and friendly! Wasn't afraid to take the time to answer all my questions and educate me when I asked. A pleasure to work with.
