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September 2023 by Richard Covel
Presley Insurance Services provided an in-depth assessment of my home and auto policies, and provided immediate recommendations. In my opinion, this is the best agency I have worked with during my nearly 50 years of needing insurance. For example, during our initial conversation, it was revealed to me that I had mistakenly opted for inadequate coverage on both my house and car. I'm not sure why my previous agent didn't realize this, but I am grateful to this company, and glad I switched agencies.
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April 2023 by ruth wagoner
The Presley insurance agency has awesome customer service, has saved me tons of money over the years and Lori ALWAYS gives me a personal touch in helping me with my auto and homeowner’s insurance needs!!
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December 2022 by antoinette gibson
I have been trying to reach out to Miss Lori on numberous occasions for the last two months since I have started my insurance with her. I have received one text back stating she would call and I still have not heard from her. There was paperwork that needed to be turned in and I wanted to verify and it’s just been horrible trying to reach her. Wish I would have went with a different agent.
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December 2022 by Rodrick Stallings
Personal care. A live conversation with Lori was helpful.
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December 2022 by Jefrica Brown
Alway helpful and gives great service!
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December 2021 by Josh Toft
Excellent agent, extremely helpful, and they made the entire process so easy to follow and understand. Not to mention that Lori managed to save me a good chunk of money on my insurance! Highly recommend!
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December 2021 by Karen Pullins
Mrs. Presley is very professional she goes out her way to make sure everything is done correctly and she have saved me money. I love Allstate and I appreciate how kind she has been with me. I just would like to say thank you Mrs Presley and I enjoy Allstate insurance.
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December 2021 by Minxopolly
During my more than a decade with Allstate the only time I heard from the Agent (after signing up) was via default or mass emailings. There's a number for claims and an app for this and every other service or product. Agents and their staffs is unnecessary overhead passed on to customers.
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December 2021 by E. Smith
Polite, professional and as a homeowner an excellent value for the money.
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December 2020 by Karen T
Angela at Allstate is The Best!
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December 2019 by Erin Coakley
I have been an Allstate customer for approximately 10 years and have always received the best customer service as they go above and beyond any expectations to assist you.Friendly, caring, extremely knowledgeable, helpful by expressing how you would save money with policy modifications and/or additions (never "aggressively" trying to sell), explaining policies with phenomenal communication skills, patient, understanding, reasonable as well as cost effective (i.e. special consideration(s) tailored to your specific needs/budget. Fantastic customer service! Wow!I highly suggest Allstate and the Presley team. My sincerest gratitude for everything!Blessings, Erin C.
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December 2019 by Doug Wondrely
Great service and products
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December 2017 by Holley Gamble
Love these people. They will work with you if you are having trouble.
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December 2017 by Leonard Carmack
Awesome people and Excellent Service. . PERIOD. ......
