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February 2024 by Ryan Wages
The short black lady that works there is incredibly rude. Waited at the counter in front of her with her just scrolling on her phone. Finally Someone else had to come from the back and ask if she’d helped me already I said no so he started helping me with her telling him she was in the middle of texting someone. Then when she finally got off her phone to help the guy behind me she’s just standing there looking at him then says “I’m waiting on you what do you want”. I’ve come here for years and Reggie is always nice and helpful. I hope she’s just having a bad day and this isn’t how she treats all customers.
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February 2024 by Robin Melet
My young customer service rep. provided superb care to me. He explained the difference between top shelf and bottom shelf upholstery cleaner. He smiled. He was upbeat and seemed to care about me finding what I wanted. I bought some mace and an Amoral car tool with flashlight, window hammer and seatbelt blade. I did not like the way the older manager treated this younger person because he gave me fantastic advice.
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February 2024 by Chris Carmichael
Not sure how they are still in business. Always giving the wrong part and terrible customer service
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January 2024 by David & Ruth Ann O'Brien
Great service when I walked in the door! Asked for a specific part and they did find what I wanted: they had it in stock.
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December 2023 by Joel Hisle
Great Service. I was struggling with an electronic part on my battery. The district manager was in and personally helped me take care of it.
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December 2023 by Lisa Jacobs
I just moved to this area, I’ve been a total pain in the butt and they have helped me. So far I had my battery tightened, had oil issues, and today needed help with getting my daughter’s windshield wiper on. They have been the kindest and most respectful employees that I have came across in a while. Thank you all for everything!!
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December 2023 by Mekanent Aragaw
I got bad service by Jeff today around 6:30pm and I rely disappointed the way he spoken to me don't advice you to go there. He could not return my item. He said he is manager but, I don't see anything that made him that. 5 minutes away u will get best service.
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November 2023 by Melissa Morgan
Awesome people, they always help me no matter what I need.
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October 2023 by Michial Phelps
They have everything here and they are very knowledgeable. They will help you with just about anything on your car outside, thats all they do all day they are used to it. They give refunds as long as your being honest about everything I never have a problem with anything like that.
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October 2023 by Jane Mari
One of the employees he was rude or racist I'm not sure. I left store and I went to another Auto Zone in Miamisburg Oh . What a difference people at this location they are very professional and helpful.
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August 2023 by Vonda Glaser
A big thank you to Nea Vabrill (hope the spelling is correct) for the kind and courteous help with installing a battery in my car and bulb in my headlight. It is very much appreciated, Nea! ✌️
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August 2023 by Beacon Light
A big thank you to Nea Vabrill (hope the spelling is correct) for the kind and courteous help with installing a battery in my car and bulb in my headlight. It is very much appreciated, Nea! ✌️
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August 2023 by William “Tommy” Coatie sr
Great service better than jiffy lube. Explain the work they do
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July 2023 by Darlene
You know it's pretty sad when you get 5 alternators and all of them are bad!! So don't get in the zone with auto zone. Will never get my money again. Not even for a bottle of windshield washer fluid. It might not work! ?
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June 2023 by justin moore
Friendly and helped me out right away to the aisle I needed.
