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April 2023 by LJanelle Hobbes
Unfortunately I have to be as kind as possible due to my very negative experience with Jackson Hewitt regarding my taxes . The main office I used prior closing after 2018 left with undetected by tax preparers mistakes that would have had my returns higher for two years . When I went this year to have tax credits claimed and see about them amending the years that they missed a good portion of money . I ended up three visits to the cubicle where I caught they had the wrong last name and the wrong address on file for me also could not process any of my taxes . I called and the manager gave me a run around and taxes are due tomorrow and I don't even know where mine are at or what is going on with it . The manager said he would return my call and did not two times . I am not in great shape financially in fact I am in ruinous remnants of my life. This year's return was to help get me back into my own home after being technically homeless after losing my home of eleven years following a fire and pandemic. So my review is not in good taste at all . The zero concern and monotone demeanor of management has left me feeling defeated and with no resolve . So thank you Jackson Hewitt regarding my taxes being handled by the inept and the uncaring representatives of your brand in Dayton Ohio.LEAH
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February 2023 by Hassan Kazmi
I was looking for professional tax agent who help me file my 2022 tax return. I went to H&R Block and walked out very disappointing . I came to Walmart do grocery and saw Jackson Hewitt tax service counter. I was reading the sign there and said can, I help you. I said maybe she said come on in went set and shared my loss and profits to her. She listened carefully and came up with positive sign that I was wanting to hear. She was polite, professional with elegant outfit.
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May 2022 by Dan Laforce
Way over priced ! now I see why they don't tell you the full price when you drop off your taxes no one would stay.
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February 2021 by alyssa handy
I felt like I was with family very enjoyable experience
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January 2017 by Jeremy Brewer
Need that refund immediately?! Gotta buy some stuff you don't really need? Too busy or lazy to answer a few questions on your own online? Want to pay some untrained monkey to type that stuff for you? Seems like as good a place as any.