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November 2023 by M a rc Brown
Equipment came when expected. Great phone service. Trouble shooting and problems were solved.
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November 2023 by William Knall
The folks at Lincare really want to be there for the people they serve. They are the most professional ones that I work with.
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November 2023 by michael caron
My wife was diagnosed with stage 4 lung cancer. The doctors determined she needs supplemental oxygen as her untreated level was 62%. These pictures show the condition of the used oxygen concentrator that was delivered to her. Pictures are worth a thousand words.
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August 2023 by Tamara Boblenz
fraudulent business practices and unprofessional- bad customer service- didn't process claims correctly
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April 2023 by megan durst
Megan is incredibly helpful as well as another person in the office who handles billing. A couple people at this office will go out of their way to help and seem to care.Unfortunately it can be very difficult to get a hold of people calling the general number - it's hard to tell if there is a problem with the phone system or if people are hanging up at the beginning of a call.
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March 2023 by P G
The local office has been relatively helpful, but the customer service, billing, and shipping experiences have been a nightmare. I've received and been billed for incorrect supplies, never received refunds when I have returned them, and waited months for the correct supplies. I'm shocked the company still has any clients. And when you need to speak to someone, good luck getting through.
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March 2023 by Jennifer Albert (Jenni)
They always have awful customer service. Especially in the last couple of years. My MIL has so many problems with them. She should have already changed companies but she been so sick it's hard on her.
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February 2023 by Ashley Stine
I just started with this company.. Boy do I wish I would have read all the complaints on here before coming here... I pray my experience here is better than everyone else's BC I won't put up with their be. I will post with my first experience.
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November 2022 by Amanda Kelley
If I could give less I would. Waited over 7 hours for 2 tanks to be delivered to hospital for transport home. Called several times and was left on hold and then disconnected. They took my number but never called me back.
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October 2022 by Pam Fannon
This company is the worst possible medical supplier you could use. I am without my replacement CPAP machine, so far it has been 3 weeks. I was in the hospital having surgery when my old one went out. I contacted Lincare from the hospital about replacement. I still have no machine. Trying to recover from surgery with no more than 2 hrs sleep at a time without my machine has been detrimental to my healing. If you can avoid using this company you should find anyone else for your supplies. I have been given the run around and lied to for weeks now.
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September 2022 by Pam and Marshall Goodfellow
I was having some issues using a piece of medical equipment Lincare supplied me a couple of months ago. Called them this morning and was given an appointment this afternoon. Saw Technician Jennifer, who resolved all my issues and provided a new piece of equipment. Very satisfied with this company' service
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August 2022 by Rick Poore
My 96yr old mother in lawneeds oxygen24/7.Her equipment is through Lincare.Her concentrator is malfunctioning. It's Sat afternoon.My wife has contacted customer service with no real answer or solutionNot hopeful this gets resolved quickly. If only the the CSR spoke better engl ish.
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July 2022 by B Miller
Fought and called these people for more than 2 weeks. Caught them in lies regarding insurance. Went to a competitor in Kettering that was incredible. Do NOT waste your time with these buffoons!
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July 2022 by Julia Marie
Over 2 years of being with this company, they are HORRIABLE- just recived a letting in the mail- almost a year after it happens, but there systems where hacked into?!? My daughters information was taken?!?! Her SS number, and all her personal information my 2 year old daughter?!!? we recived NO CALLS. NO INFORMATION about this stuff that was going in in September 2021- but just recived a letter about it on 6/17/22!!!!! LIKE WHAT
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June 2022 by Jerry Hunter
ABSOLUTE WORSE SERVICE FROM ANY HEALTH CARE COMPANY IVE EVERY DELT WITH. BEEN WAITING WEEKS FOR NEW CPAP MACHINE. I CANT EVEN GET A ANSWER ABOUT MY MACHINE THAT IS THERE FOR ME BUT I CNNT HAVE ?????????
