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October 2023 by Heather G.
This Walmart has the worst shoppers, and I mean the actual Walmart associates that pick orders not the 3rd party express shoppers. I think their associates deliberately give the most ridiculous substitutes even when you have an exact situation or refund. I'm disabled I can't drive I ordered a 5 foot Halloween inflatable and I selected what I was ok with substituting and if neither was available to refund....... So the associate substituted it for a 4 inch nutcracker!?!?! How the hell is that even a reasonable solution especially when I picked what it had to be substituted with or to refund. And if you try a walmart.com customer support they're even more heartless people who will refuse to let you speak to a supervisor...... If I had options to shop elsewhere I would but I can't and Walmarts service has gone way down hill and the corporate fat cats don't seem to care how customers are treated as long as they get paid.
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August 2023 by Ashley N.
By far the most disgusting walmart I've been to. Rude employees, empty shelves, bathrooms are trashy, they got birds even in the backroom where there's orders being left out for hours even if it's frozen food. They wrap electrical tape around the bottom of plants. Like who the hell does that? Someone who's on the spectrum that's who. If you aren't going to do your job correctly than LEAVE
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February 2023 by John W.
several employees wreak of pot (still illegal in ohio) and bathrooms arent stocked. Walmart you arent saving money with no seat covers. I use half a roll just to cover the filth. Groc coach is unprofessional.
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January 2023 by Amy A.
Usually my favorite large supermarket because of spacious, efficient self-checkout. Today NO self-checkouts were open and I literally had to wait 30+ minutes to buy $200+ groceries. I think they are having theft issues but this not a solution. Will be switching back to Kroger unfortunately.
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December 2020 by J G.
Just left here, the regular line to check out was 15 deep. Employee said no one else available to open a new line.
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May 2020 by Kristen S.
Do not buy frozen food from Walmart. They do not keep it refrigerated as they should. They gave me food poisoning from a chicken pot pie twice...Just be careful. Here is what I bought.
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April 2020 by Bam S.
Horrible experience, Liam the door greeter was very rude and treated someone that was disabled very badly .
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November 2019 by Mike Smith
Great pictures!
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October 2019 by sonovia mcfall
Extremely quick service
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September 2019 by Dominique L.
I believe he is a loss prevention guy but he is rude and racist, service sucks here sat at the station to get a key made for 20 minutes no one came to help, I would recommend no one come here for their Wally World trip. Over all the whole atmosphere in this establishment is rude and intolerable.
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August 2019 by Kathy T.
Super duper extraordinarily unhappy! The place is always packed but there's never more than two cashiers. It's super messy! And the staff is completely rude and incapable of showing any type of customer service skills. Half the time the shelves are empty. Every single visit I found cold food sitting in a shelf in the bread aisle or somewhere where it should not be. i understand that that is the customers and not the staff but the staff should be keeping up with things like that. I literally watched a staff member pick up hamburger meat that was sitting in the bread aisle and take it back and put it in the meat department. Did the staff member know how long that's been sitting out of the cooler section? Well I can tell you it was there for 35 minutes for definite. Maybe longer...I saw it when i first got to the bread aisle. 35 minutes later...I decided to get hamburger buns..it was still there. Then i saw a staff member grab it and followed them to see what they were going to do with it. Yeppers they put it back with a hamburger in the cooler section. I refuse to buy meat there. And only shop there at last resort. Avoid if you can.
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May 2019 by Sharon Dudley
I'm not understanding why you have more use gained then cashier I'm not getting paid to work there but I have the scan my own products so I don't like that 1 bit I'm not getting a discount went up a have to scan and I'm not getting paid to scan so no I'm not recommend in this Walmart to anyone I will not be going back
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May 2019 by Olivia Gnagey
Customer service was horrible. Ordered something in 1 hour. It took 5 hours to get it done. When I called to check, no one - in the entire store - apparently - could check for the order. When I got there, there were two employees in the photo/electronics section doing NOTHING.
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March 2019 by Lisa G.
It's said the true test of a person - or business - is what they do when everything goes wrong. If that's true, the Walmart on Dorothy Lane failed. I'm guessing the problem is understaffing. I was waiting in the only line manned by a human being when a man accidentally spilled drain cleaner. The clerk did everything she was supposed to do: She turned on her light and tried to clean it up with paper towels. Nobody came over to help her. I was 4 or 5 people behind the spill, and when I got up to it, the smell made me nauseous. I asked the clerk if it made her sick, too, and she responded her hands were burning. I immediately started making a very loud fuss. The supervisor came over and blamed the clerk! However, she did move the customers to different registers and let the clerk go wash her hands. Afterward, I called to complain about the supervisor, and the phone rang until it stopped 3 times. It was picked up the fourth time. Bad service is one thing, but exposing employees and customers to hazardous materials is another!
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March 2019 by Susie Hrenko
Call ahead to make sure the tower isn't broken. Waste of time and gas trying to pick up my package.