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August 2024 by Kay Southerington
I've gone back and forth on leaving a review or not.
This property was great when I had first moved in back in 2021. The maintenance team was very knowledgeable and respectful in 2021/2022. I never had many issues when I was in the one bedroom until after the first year. I had a neighbor who continuously had issues with fighting with their SO. Cops had been called many times in regards to domestic violence complaints. They would scream, and pound on the wall at 2am, 3am, 4am. You could hear them fighting from the parking lot as you walked towards the building.
MOST of my neighbors were absolutely wonderful and had zero issues with them.
When I decided to move into a 2 bedroom to have a Home Office, I was excited! Maya made it easy to get updated and getting information on the 2 bedroom. Especially helpful when it came to finding me a floor level apartment. When I moved into the 2 bedroom in July of 2023 everything had gone well initially besides the storage unit not being empty from previous tenant. You could clearly tell the previous tenant was a smoker as well since the AC was Yellow and sticky from Nicotine. The closets smelled so bad from Nicotine that I ended up buying air purifiers and putting them in the closets. Scrubbing down doors and walls. Then there was a single issue that kept coming up..
October/November 2023 - Water leak in 2nd bedroom (coming from both sides. Clearly could see that this was sewer water from the color coming down the walls.. Carpet was soaking wet ruined property of mine that was in that room. This was fixed pretty quickly and chalked up to be an issue with a leak in the roof.. mind that the water was clearly coming from two different sides where the bathrooms were located in both the building next door, and the unit above me. (Never fixed the paint in bathroom which had bubbled from water behind it.)
February 2024 - Leak in 2nd bedroom came back. They came in put a hole in the ceiling let it "dry out" by running a massive fan in that back bedroom for DAYS. Left the window open as well when they never put screens in the windows. It took until APRIL to finally patch the ceiling, and paint even though you could clearly smell the MOLD in that bedroom.
May/June 2024 - Leak in 2nd Bedroom came back... finally had enough of what Lake of the Woods had been "fixing" and called the emergency number for maintenance since there was water POURING out of my ceiling in the back bedroom. The man who came was from a different property, and I wish I would have caught his name because he was great! Very respectful and knowledgeable. The Lake of the Woods maintenance team had their contractors come in (who had brought their daughter to work) Tore open the ceiling again and for a month the water has been dripping from the ceiling onto the carpet and down the wall as it had for multiple months... When I finally was done with my lease in July, they STILL had not fixed the issue. Hopefully the issue is fixed and the next tenant does not need to deal with the same issue I had to for the year I was in the 2 bedroom.
Maya had mentioned multiple times when she would call for updating the incident that carpet cleaners would be in since the water was sewer water leaking from the unit upstairs in the building next door... That never happened for any of the times where the ceiling leaked and the carpet was SOAKED.
PRO: Online Service for Rent, Water, and Maintenance Requests. Close to the Highway. Pond with Fish
CONS: Maintenance seems less knowledgeable when it comes to certain aspects as well as being personable (was very rude this last time and not wanting to speak with me.) . Management with false promises.
7/12 months I was dealing with a major leak in the 2nd bedroom..
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August 2024 by Lauren Love
I currently relocated here to Cincinnati and I absolutely love the team here at Lake of the woods. Very good communication from Maya & Melissa, the maintenance team is awesome & quick response. The property is nice, quiet, & clean. I highly recommend <3!
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March 2024 by Mr Benny
Nice property but too expensive and have weird property rules. Not sure why someone would want to live there.
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December 2023 by Precise Timing
Current resident. Safe and clean area to live in. Maintenance takes care of business in a timely manner. Strict on resident cars parking in the lot. They have to understand that everyone can’t afford a newer car. We all go through things with our cars. Other than that, great place to live!
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December 2023 by Jenny Mairena
I had a small problem with my faucet, and they fixed it super quickly. Maya has been kind and quickly responds to my request.
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December 2023 by Leon Lee
Current resident. Safe and clean area to live in. Maintenance takes care of business in a timely manner. Strict on resident cars parking in the lot. They have to understand that everyone can’t afford a newer car. We all go through things with our cars. Other than that, great place to live!
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November 2023 by Harol Meza
Everything is very nice...the facilities, there is a lot of comfort and it is very well organized
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October 2023 by Michael Kennedy
Took tour I liked what I seen. I would recommend living here. Complex is kept clean that is obvious from the time you arrive.
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October 2023 by Ubilcar Rodríguez
They replaced my my kitchen garbage disposal and now it’s all good
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September 2023 by Gloria Fluker
Maya (Lake Of The Wood(Property Manager) worked Professionally and Efficiently while Assisting me with urgent unexpected matters, work orders that I needed done in my apartment. She also made my transfer from one apartment to another one a speedy and smooth transfer. I also received a follow up call after I moved to see if I needed any work orders done. I am very satisfied with my new apartmentThank You Maya for all your support
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September 2023 by Tenika Shelton
Very friendly staff. Made the visit feel welcoming.
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September 2023 by Cheick Diankha
Great place to leave ..clean and quite .dedicated management.get to the bottom of issue quick and always follow up.
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September 2023 by Taylor Tackis
I thought it was chill here, but they were a little hard to communicate with sometimes and they paint over everything. Except having my car broken into once and the murder suicide happening, it was fairly quiet. the rent price could have been worse but is still in the 900’s for one bed. if you’re attending ccms i recommend this place to live.
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September 2023 by Elisa Lofton
The leasing agent was great in helping me look for a apartment
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September 2023 by Tina Jean Flaig
Management was very kind and informative
