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March 2024 by christie kellerman
Always dependable! Great company and people to work with!
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January 2024 by Mark Wilkins
On 8/31/2023 I signed a Pre-Buy contract with the funds remaining from a previous pre-buy contract. Two weeks later I had an autofill. You said my pre-buy was not approved. I paid for the fill. I have been requesting my credit balance of over $2000 be refunded to me since 10/7/2023. I have spoken to the call center five documented times with case numbers and still do not have my reimbursement. Also, I am being charged 80 cents per gallon higher than my pre-buy price. I filed a complaint with the state of Ohio and was told I had to complain to the Propane Association. I am starting that process.
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January 2024 by Donna Krebs
Always excellent service. No disturbance to property or anything.
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December 2023 by Michael Purcell
This company was bought by another company about a year or so before this review.It used to be a company with high quality of customer service and reasonable prices.Since it was bought, they have started charging for propane tank rental ($180+/year, starts in the cold months so you can't easily switch companies) and a 2.6% surcharge for using a credit card to pay the bill. The company existed for decades without these fees, but now they fleece customers for every bit of money they can.
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October 2023 by letcher norton
Driver was a well experience driver and with his knowledge needs to get a bonus for his service
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October 2023 by Andy Clolinger
Easily the worst company I've ever done business with.
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April 2023 by Jessika
This has been the worst experience I have had with a company. When I talked to anyone through customer service none of them know what they are doing/ or say they are going to do something but never do. I'm so frustrated with this company.
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April 2023 by CAPT. Red Hurst
I have 3 tanks and asked to only one filled because it was late in the winter and only needed enough to get through the remainder of the cold weather and I wouldn't be able to afford to fill all 3 but when it was delivered all 3 tanks were filled and now I'm stuck with a $1,600.00 bill that won't be able to pay till at least December...
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March 2023 by Judy Wilson
Mostly good service and delivery on timely basis we are on auto delivery, and have been an amerigas customer for about 13 years. We have not had any issues that were immediately addressed.
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March 2023 by Chris Sharp
Delivery was very fast, and professional
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March 2023 by Erin Nance
The service tech was the most help as I have made over 9 calls on the last bout of garbage and got different stories each darn time. Your customer service is an absolute joke.
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February 2023 by Michelle Harnish
I ordered propane and it was delivered within a day or two. I really enjoy Amerigas.
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January 2023 by Larry Krause
Charging me $2.99 is criminal since I paid the invoice thru the email Amerigas set me.
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January 2023 by Connie Compton
Delivery was quick. Thank you.
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November 2021 by Melissa Mote
Never any issues. Online ordering is easy and deliveries are always within the timeframe given. I will continue to use AmeriGas as my propane provider.
