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March 2024 by Chelsea Rettig
I can no longer use this gym and have tried to cancel yet they keep siphoning money out of my account. Do not get a membership here.
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March 2024 by Abigail Lifer
This place has absolutely no management. After cancelling my membership in November and having the “one month” fee deducted, they continued to take 2 more payments months later!! DO NOT SIGN UP FOR A MEMBERSHIP. you will never get out of it and they will continue to take your money.
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February 2024 by MUCKFOOT -
BEWARE THIS PLACE WILL SCAM YOU.IF YOU TRY AND CANCEL, THEY CHARGE YOU SCAMMER FEES.
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February 2024 by Brittney Zielinski
**EDITED** I'd like to add this place has an "F" RATING BY THE BBB.If I could give negative stars I would. First off let me preface this review by saying if you expect to get into contact with ANYONE from the Mt Vernon location, or the Coshocton location, you're sadly mistaken. NEITHER place answers their phones, or calls you back. I guess I should have listened better when I read the reviews 3 years ago that said not to sign up. My membership contract was ending and I wanted to cancel it. After trying to get into contact with ANYONE for the Mt Vernon site by phone, and showing up during their "Staffed Hours" to no avail, I called ABC Financial. After explaining to them the problems I have had, they reached out to the club owner. Surprisingly 2 days later the current manager reached out to me so I could come in, sign a form, and cancel my membership. I went in, cancelled it, TURNED IN MY KEY FOB, and thought all was said and done. The manager did mention there would be 1 more charge to my account. I disputed, but for the sake of being done with this place I let it go. Now here I am, almost 2 months later and find out THEY NEVER SENT IN THE PAPERWORK! ABC financial can't do anything because they have no contact for the club, I can't get into the club because I turned in my key fob, and the manager at the time did not provide any copy or digital copy of my sign off (like he said they would). This club has been collecting payment from me ILLEGIALLY for the past 2 months, and there is nothing ABC Financial can do, because the club has to terminate the membership. Needless to say a claim and report has been filed with the BBB by the time I hung up the phone from trying to contact the club, after by call with ABC Financial. DO NOT WASTE YOUR TIME OR MONEY WITH THIS PLACE!
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October 2023 by Drew Smith
Went in person to cancle my membership after several weeks of no answers. Signed forms, now they are sending automated calls about turning me into collections 2 months later. Will not answered or return calls. AVOID
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October 2023 by Jarrett Rardon
Managers come and go constantly, they are never there when they do have one. And when the business starts to tank they avoid all of their members so they don’t have to cancel the gym membership for them.
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September 2023 by Sierra Wyman
Nobody ever answers the phone. The ABC financial solutions number doesn’t work. They deactivated my key fob but are still taking my money.
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August 2023 by Stephanie Lobdell
I rarely post reviews, but feel it is necessary in this case. My husband and I went in no less than three times to cancel our membership in accordance with the hours listed on the door of the gym. All three times, no employee was present. Naturally, we continued to be charged gym fees because we were unable to cancel. (Cancellation requires in-person interaction with a staff member.) I called only to be sent to voicemail. When they called back, we were told he must come in during the middle of the day, which is inconvenient for those with time-sensitive work commitments. However, we made it work. Apparently, the policy of Anytime Fitness is that you will continue to be charged the full price of your subscription for 30 full days after signing the document. When I questioned this practice based on the fact that they did not hold up their end of the deal but being consistently absent from the facility, they insisted on "proof" of our attempts. How can one demonstrate proof when not a single employee is present? Therefore, I cannot recommend this gym to our community. The company does not keep its commitments, leaving local managers scrambling to cover multiple gyms and then shuffling the consequences of their absence onto clients. We will not be pursuing membership with them at any point in the future. Clients deserve better.
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May 2023 by snarkleton26
AVOID this Anytime Fitness!!!! I am undergoing treatments for prostate cancer and can't work out without pain so am trying to cancel my membership. The manager(s) never responded to my email and phone calls, SHAMEFUL. Had to get my credit union involved to stop payments from my checking account... trying to reach corporate is just about impossible as well. Will be contacting local lawmakers and the BBB.
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May 2023 by Christina T.
Horrible, horrible gym. Such a dump. There are so many options in mount vernon, please do yourself a favor and go to one of them. It's impossible to get ahold of anyone here since it's never staffed, the equipment is old and it's overpriced for what they offer. Mari B the district manager is great at ignoring you so don't expect help from her.
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April 2023 by Steve Elliott
This “business” is not in the gym business anymore—- they are in the business of going OUT of business because of the rude staff… the “trainers” who mean-mug people, the managers (who never last very long) and the complete inability of employees to develop a rapport with members. Absolutely pathetic place to workout, with an owner who seems to be continuously MIA. They sell NO supplements for pre or post workout, and their total self-absorption filters down to the members, who ALSO don’t care about the place, as it all runs downhill…. They stay in their little office 90% of the time, and now that another big chain is moving in across the street, it’s game over for this place… it’s on life support now, and the two of them will cannibalize each other until one goes down. And you can BET it’s not going to be the other guys.Save your time, money, and aggravation.If you have a membership and are having trouble canceling (as so many are) my advice is to simply close your bank account and open a new one unless your bank will stop the auto draft. These people are first class predators.
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March 2023 by Heather Williams
My special needs child who just turned 18 but is still in school and living under my care some how hot signed up for a membership at this gym. She never even went to this gym and the information on the contract they provided ro me was inaccurate. I called and spoke with the manager there and they absolutely refuse to cancel the membership.They must make their money their money trapping people into contracts they do not want or use. Even if it means taking advantage of children. It's despicable.
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February 2023 by Mc T
I have had a membership here for 3 years, I paid all during covid when they weren't open, I have been in 3 times to have them not renew my membership and they have not had a manager so I had to wait, today I finally got ahold of someone who wasn't there due to weather, and was told I did not give 30 days so I will have to pay the next month. Seriously..unreal
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November 2022 by michael wintz
They got rid of the manager that always had the radio too loud. Thank you.
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September 2022 by Taylor Lowe
My three year membership is FINALLY coming to a close and setting up a meeting to sign the cancellation agreement is literally impossible. I had a meeting scheduled today with Victoria and when I arrived (I can’t access the gym myself, I misplaced my key fob) she would not answer any of my calls or texts even though we had previously talked and she was aware that I’d be calling. Not to mention, it was ridiculously difficult to get ahold of anyone to begin with. I’m so over it, if I could give this place zero stars I would.
