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November 2023 by Ken S.
The only reason for one star is that I can't give zero. Don't answer phone, long lines and god awful slow service.
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August 2023 by Frank H.
Service sucks call in the morning and come in at 6 pm prescriptions never ready,they can't keep help because the management is a joke,don't go there if possible
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July 2023 by Shawn R.
Terrible. Understaffed. Massive waiting times. There are lots of choices for pharmacies in Mount Vernon. Don't go here.
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April 2023 by Sunny Finnell
Pharmacy staff is helpful and efficient.
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February 2023 by Gary Getman
A typical well stocked CVS
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January 2023 by Elizabeth Wolfe
Good place to get a prescription
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August 2022 by Scott T.
The Minute Clinic is very good. The pharmacy does their job well. The wait isn't too long for proscriptions.
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July 2022 by Angie T.
Literally no communication with me as to status of prescription. It's like if prior authorization is needed, they don't deal with it or let you know. Stood in line to hear patient after patient told rx not ready but patient never notified as to reason why. Drive through always closed. I RARELY go and just pick up prescription. There is always a reason why it's not ready. You have to stand in line to figure out what is going in. No problem with staff. Seem nice enough but dept poorly run and so go elsewhere if able.
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July 2022 by Molly M.
First let me say I do not have medications here so I cannot speak on that. I have received my 2 covid shots and boosters here as I work in healthcare. All 3 times they had no issue getting that taken care of and were very prompt to input the vaccine report. I do normally wait for a bit, but not too long. Be sure to ring the bell at pick-ups/vaccines or they won't notice you. I LOVE that this location sells bamboo paper towels as well as sugar cane/bamboo toilet paper (tree free green 2 brand). It's also often on sale so it's cheap. Walmart did not sell this so I try to go here when I need more. The cashier helped set up the member card for me and even told me that they were on sale when I first purchased them. She was fine waiting while I ran for a second package.
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July 2022 by Cheryl G.
Horrible customer service. Was in line at the drive through. Was my turn after 20 minute wait. Sign goes up drive through temporarily closed. Ran some other errands and came back. Another 20 minutes. Sign goes up. They were doing only 1 car then putting up the Sign. Was going to go in....cars were doubled parked so you know what the line inside looked like.....I left. Will transfer my prescriptions. They apparently cannot keep employees. Don't bother to try and call in..the Pharmacy refuses to answer the phone. They should just close the store.
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May 2022 by Curtis Casto
Very busy pharmacy but I have always gotten great service when I have shopped here. I have also used the Urgent Care clinic and found it to be good.
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April 2021 by Lolly L.
This used to be a good pharmacy and the Minute Clinic was great too. But wow have things changed in the last few years! The pharmacy is horrible. You go in walk up and they ignore you. Sometimes for several minutes! No one says I will be with you in a minute. 4 to 5 at a time will walk around back there and completely ignore customers! Completely. They drive you crazy texting you. They keep refilling prescriptions you no longer take. Even though you have asked them repeatedly to stop automatic refills!! I've even had doctors tell me they have problems with them just automatically asking for refills when the patient isn't even taking that medication. Who asked them to do that?? I certainly didn't ask them to do it for me. I've asked them not to! Then get mad when you won't take them. Everything is like you are bothering them. I've asked to speak with the pharmacist before and told to step to the next window after I picked up my meds. I have then waited so long I left. Now the Minute Clinic. What a joke! My mistake was thinking I was going to see an actual doctor. Nope. I literally walked out of my visit with out any help whatsoever. And conflicting information. And No I wasn't trying to get narcotics or anything like that. Before people jump to that conclusion. If you value your time just find another pharmacy, if you value your health then just go to an Urgent Care if it's the weekend or you can't get into your regular doctor.
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November 2019 by Google user
A real cluster flop. My wife took a prescription for a scheduled drug in last week. They told it was too early. When she tried on the date they said she was again told it was too soon but they had it in stock. Now they are saying that they sold their only bottle to another customer and maybe, possibly, they might be able to fill the prescription next Wednesday. It remains to be seen but assuming that they can deliver the prescription then my wife will be three days without her medicine.