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August 2023 by Brian M
In early August, **** and his crew moved out household from Gambier, Ohio to Boston, Mass. After we agreed to use his services, **** came to our house to assess the volume of our belongings. We designated a date for our move, and **** and his crew arrived at the appointed time with a 26-foot U-Haul truck. They were able to fit everything into the truck except for our two bicycles. I had not told **** I planned to move the bikes, but had counted on there being room for them, since he had told us that we would not nearly fill the truck. But to accommodate us, he made a return trip to our house with a trailer, and packed the bikes in it. All packed and ready to leave for the East Coast, **** realized that there was a mechanical problem with the truck. He called U-Haul and arranged for a different truck, which required re-packing the entire load in a new truck. Nevertheless, he arrived at our condo in Boston at the scheduled time. **** and his crew were careful and thoughtful in their handling of our possessions, and **** was friendly and communicative throughout the moving process. It's obvious he cares about his clients and does all he can to ensure a safe and smooth moving process.\n-***** ******, *********, Mass.*
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December 2022 by Teresa Strong
Showed up with a uhaul ... only moved what they could fit in that truck. They left half my house behind. And charged me $200/hr!
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December 2021 by Jean Perryman
I didn't get to move yet but this place is great.
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July 2021 by Stephanie Badertscher
We are so happy to have called John! I left a message on a Friday afternoon and he called me back on Sunday afternoon. We set up the date and he arrived on time. Treated everything carefully. Great experience and very reasonable price!!
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May 2020 by Carolyn Cutler
Please see update at bottom. Graves also agreed to help me move a small item. They disappeared and refused to answer or return my phone calls. They left me in a bind.
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December 2019 by Rick Forni
Called and no answer so left message never received any response back from them..
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August 2019 by Mike Cronin
Very Professional I have used them several times now and continue to recommend them to friends and family
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July 2019 by David Anderson
The fact that the word “reliable†is in their name is the biggest joke. John assured me he would be able to handle my project that was a week ago. We close on our house tomorrow and I cannot get him to respond to me through phone text or any other method. He has completely blown me off and left me hanging.
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September 2018 by Suzanna McMahon
Highly recommend them... great job & so professional
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April 2017 by Jennifer Kramer
I have used this company 5 times in the past few years. Johns employees are very professional and polite. I would take the few bad comments I read with a grain of salt, 5 times and each experience has been equally the same if not better, so if they are that bad then I would like to know how they've been so consistent with us!?! I would highly recommend this company for your next move, they're very honest and reasonable.
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May 2016 by David Wilhite
Absolutely terrible company. They were supposed to arrive Wednesday, didn't show up till Friday, then blamed it on us. Loaded up what they felt like taking, and left everything else for us to deal with. When you pay a crew of people almost a thousand dollars to move your stuff, you expect them to move ALL of it. This is the worst moving company I've ever had to deal with, and I'll make sure to spread the word about how terrible you people are.
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August 2015 by Tom Lubera
WHAT A NIGHTMARE...I was promised a 26' truck and three movers for a job that was supposed to take 4-6 hours. My wife and I moved ALL of the boxes from the house the night before to expedite the process. The movers arrived fifteen minutes late with a pick-up truck and a 15' trailer. They took OVER NINE HOURS (the travel time to the new house was only 25 minutes) to load and unload two truckloads. I had a few more things to get at my former home, but elected to use my own vehicle to get the rest of the items. If you are thinking about using this company...rent your own truck and ask a few friends to help! I will be reporting this company to the better business bureau as well.
