“Grateful. Called in this morning to see if they had a specific tree in stock as I would need 3 of them…Phil answered the phone with a kind demeanor ready to help. I explained I would be driving 45 min and asked to confirm stock and the size of them(have a much smaller rental car currently). He put me on hold, confirmed, and measured them in height.
A lot of times when you call stores with these type of requests, you can feel agitation or frustration while you wait on hold, a good attitude is just refreshing and the best way to market a business. You don’t find friendly customer service like this often on an inquiry call. So needless to say, will be making the drive for the trees:)”
“I've been going to we love pets for years and I get my dog food and my treats there now I've always had a good experience with the staff and inside the store”
“My kids LOVE this place! They beg us to stop by almost every time we are in town. They just love to visit all the animals. The staff are so kind about it and I appreciate how great they are. I also wanted to add that we do intend to get some birds and one other animal SOON! lol. 😬 Not loitering, I promise 🤣!!”
“We went in for pants and left with 6 chicks and 4 ducks. Emily was extremely helpful and so patient with us 10 minutes before close as we interrupted her cleaning the poultry cage. THANK YOU EMILY!!”
“Great experience with the vet and all staff. Wonderful to your pets as well as great respect for you. Highly recommended!!!! Cheaper on all things compared to a vet clinic.”