Prestige Storage in New Albany is a trusted local self-storage facility in Franklin County. It offers affordable storage units in small, medium, and large sizes to meet various needs, whether for downsizing, moving, remodeling, or extra space. The facility is known for being clean, well-maintained, and secure, with easy access for customers. It also provides both covered and uncovered parking, making it ideal for RVs, boats, or waterfowlers who need a safe place to park their vehicles. Customers appreciate the friendly and helpful staff, especially the on-site manager, who is described as efficient, professional, and always willing to assist. Many reviews highlight the quick and painless rental process, with some mentioning that the staff showed helpful directions and provided excellent service both in person and via phone or email. The facility remains dry even during heavy rains and flooding, ensuring the safety of stored items. Overall, Prestige Storage is highly recommended for its great customer service, cleanliness, security, and convenient location, making it a reliable choice for storage needs in the area.
Nothing but great things to say. They treat you like a person and not a number. Excellent, excellent service. I highly recommend!
April 2026
Bob was a super nice and helpful employee. He was honest, kind, and seemed to have a lot of integrity. Would recommend this storage facility primarily from his strong customer service skills.
January 2026
Thank you Prestige Storage! The facility is perfect! The staff are so kind and professional! I am so glad I chose Prestige Storage! I definitely Highly recommend!
