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March 2023 by brandon adkins
How ridiculous is a bank that doesn't deposit money or cash checks?
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March 2023 by Chris Hosey
It shouldn't say PNC Bank on the door. It's not a bank!
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December 2022 by Tyann A.
I love this location. The staff is helpful. They have a nice updated ATM in the lobby. The only down fall is they don't have a drive through.
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December 2022 by Jason Andrews
PNC bank why do you have a branch that you can't do any actual banking in?
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December 2022 by Andrews
PNC bank why do you have a branch that you can't do any actual banking in?
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December 2021 by Lawrence D.
People were fine but this is about as stupid a business model I can think of considering they closed the New Albany branch I was going to. Now stuck with doing the traffic gauntlet to do banking with them. Considering moving the money come Jan 2me.
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June 2021 by Taylor Hitchens
went here to cash a check, and i was told to go to the ATM outside. this was a "solutions branch"not helpful AT all, told me to go to another branch.
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April 2021 by Acquisitions Team
Went inside New Albany “Branch” for deposit and assistance on my account. Lady at the branch referred me to outdoor Atm to do deposit. I asked why cannot I do deposit inside and receive help on my account inside the branch she said we only do Business accounts here. I let her know I have a business account here and had over a very significant deposit and said I need to speak to someone that can help me and she said to go to Hamilton and Morse location. Not sure if this occurs to everyone else that attends this branch however be aware terrible service they won’t help people here.
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April 2021 by NH H.
Went inside New Albany PNC "Branch" for deposit and assistance on my account. Lady at the branch referred me to outdoor Atm to do deposit. I asked why cannot I do deposit inside and receive help on my account inside the branch she said we only do Business accounts here. I let her know I have a business account here and had over a very significant deposit and said I need to speak to someone that can help me and she said to go to Hamilton and Morse location. Not sure if this occurs to everyone else that attends this branch however be aware terrible service they won't help people here.
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November 2019 by heethen most
I've been there several times and they have always been very helpful. They can print a new credit card or debit card up for you on sight and within minutes. Have nothing but good things to say about this place
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November 2019 by Nathan Shireman
Very helpful and friendly. If you get a chance to work with Klaus, you’re a lucky person.
