This Verizon location provides cell phones, wireless plans, and accessories. Staff members are described as nice and awesome, with one associate noted for getting the best deals and taking time with requests over many years. However, experiences vary. Some customers report not being offered a potentially cheaper business account option even after lengthy discussions about business needs. There is also a mention of device insurance being added without the customer's consent or need.
I have been coming to Kayla in New Boston for all my cellular needs for the past 7 years. I refuse to go anywhere else because she has been SO awesome to me! She always gets me the best deals and takes her time even with my frustrating requests.
June 2025
Jessica was very helpful and guided me to the best phone for my needs.
August 2022
Draven was fantastic. Very helpful, knowledgeable, and kind.
