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March 2024 by Allyson Knight
All of the tellers (Byron, Gail, Yoiaira) are all absolutely wonderful! So nice and kind every single time I come in. However, this branch is terrible for business banking and I regret opening a business account here. They are not at all helpful regarding business loans, or offering business banking solutions. I could not even get a call back for weeks when I had questions regarding the loan I was trying to apply for. Nor has there been any management in the office for weeks. The tellers deserve a raise, they are carrying the entire New Carlisle branch.
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October 2023 by Blessed Different
The employees are super incompetent. Not sure who hired these people to handle money but you need fired.
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April 2023 by Stephen Hutsell
I wouldn't recommend this bank to anybody they like to stick their nose into your finances, and then ther that they claim is not your money and don't even show you proof and then the money you do have in there that's waiting to be inspected they keep taking $10 a month out that's not even theirs and then give you the rest after they've taken $100 out these are a bunch of worthles people that I think I got their degrees at Kmart
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July 2022 by Gus Johnson
I used to think Chase was the worst, but PNC actually took the cake. They actually terminated my account without notice right in the middle of the day. And it was not for lack of cash or anything like that, they just decided they didn't like me. And, without contacting me, they just terminated my account. If there is something worse that a bank can do, you let me know. On top of all that, PNC is the least customer-friendly bank on earth--from the special website that's constantly trying to sell you garbage to the customer service that's so grudging and lazy that you can't get things done when you need to, to the security run around that you face when simply trying to get service.
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April 2022 by Kaity Kiser
Everyone at this branch is so kind and helpful, I can't come up with a single negative thing to say. Every time I walk in I'm greeted and they always assist me quickly and efficiently. Excellent bank!
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September 2021 by Tony
Always very friendly staff
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June 2020 by John Erbaugh
Best bank for families :) great community
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March 2020 by Ken Gevedon
Great bank to do business with Josh the manger has helped me on several occasions I highlyrecommend this bank
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November 2018 by Jordain Pauley
Please do not use this branch. Their level of customer service is poor and their manager Josh couldn't care less about who you are and what your situation is.
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December 2016 by Bobby Thompson II
Opening times for the drive thru are supposed to be 8:30, but it appears they get around to it, whenever they get around to it.
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June 2016 by Rick ThatGuy
Great bank with great people. They take personal banking to a new level and get to know their customers. Thank you!
