Small Engine Service Pros is a business that provides exceptional service. Customers report a fantastic experience from first contact to delivery, describing the difference as night and day compared to other dealers. The staff is incredibly helpful, patient, and knowledgeable, answering all questions without any pressure or rush, even close to closing time. They make customers feel like they are chatting with a knowledgeable friend rather than dealing with a salesperson. The business is focused on helping customers make the right decision. They listen to needs, provide thoughtful recommendations, and make the paperwork process smooth and easy. For repairs, they treat customers well, often completing work in less time and for less expense than estimated. They are known for fixing the problem or explaining how to do it, understanding that customers cannot make money if their equipment is down. They do what they can to get people back to work quickly. Customers highly recommend Small Engine Service Pros for anyone in the market for outdoor power equipment or in need of repairs. The experience consistently exceeds expectations, earning the highest praise from those who visit.
They got our weed eater fixed right up and the service bill was as expected.
May 2025
First time user, but was well treated and the repairs to my equipment took less time than they estimated and were less expensive than I expected.
July 2024
These guys are great they will fix the problem or tell you how to do it. And they don't brush you off they know that you can't make money if your equipment is down so they do what they can to get you back out there. Highly recommended.