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“Vince, the branch manager at Citizens Bank, saved me during a financial crisis. He listened, explained options clearly, and secured a relief plan fast. His follow-ups and genuine care made all the difference. Top-notch service—ask for Vince!
Highly recommend! ?”
9AM - 5PM
2 S Main St, Poland
Banks
“This bank and its employees are great!
Our company has been a Huntington Bank customer for a while now and I’m consistently impressed by their customer service and convenient features. The manager and staff are always friendly, knowledgeable, and eager to help with any questions I have. Their local branches are clean and welcoming, and I never have to wait long for assistance. Huntington truly prioritizes its customers, and I’d highly recommend them to anyone looking for a reliable and customer-focused bank!”
“ALWAYS GREAT EXPERIENCE HERE. ALLISON THE BRANCH MANAGER IS AMAZING. TOOK THE TIME TO HELP ME SET UP SOME NEW BUSINESS ACCOUNTS AND ADJUSTED OLD ACCOUNTS. SUPER FRIENDLY AND PROFESSIONAL. BEST BRANCH TO DEAL WITH. ALL OTHER STAFF IS AWESOME AS WELL TOO.”
9AM - 5PM
30 N Main St, Poland
Banks
“They always remember me. Every time through the drive through the know my face. They have fast and polite conversations with me. The same happens on the inside. Any specific money situations you may have can be handled fast and professional on the inside with a specialized person. Also happy to be on my way there and make transactions.”
“My Go to Branch of Farmers National Bank. Alicia Hill is my preferred staff member here. Every time I need something she makes sure I'm taken care of with out any issues, She's always super friendly and thorough.”
“Huntington Insurance has been my insurance agency for years, and they have never disappointed. Their team is dedicated to customer satisfaction, and they always find the best policies at competitive rates.”
“Heather & Abbey were absolutely amazing ! They are very so patient and want to help their customers & meet their needs. Thank you ! Very helpful to me and my daughter. So so much patience and kindness. Great neighborhood bank”
9AM - 5PM
123 S Main St, Columbiana
Banks
“Very odd for me to be reviewing a bank, but this specific location deserves it. The manager Becky and her staff went WELL out of their way when they absolutely did not have to. I was dealing with an issue that ended up having nothing to do with PNC, and she volunteered her time to help me work through it.”
9AM - 6PM
100 S Main St, Poland
Banks
“I have only ever experienced quality service from the poland branch. They’re efficient and their staff has great communication skills and are incredibly personable.”
9AM - 5PM
340 OH-14, Columbiana
Banks
“I was struggling with my online banking account and Victoria went absolutely above and beyond to make sure I got all the info I needed!! She was super helpful and quick to answer all my questions!”
“Came in to open a new checking account, I only waited a few minutes before someone was able to come and work with me! She was extremely friendly and made the whole process nice and smooth, I highly recommend this bank :)”
“Lisa or La'Tanya (according to my receipt) who works at the drive through window is the best. If I'm ever weary about making sure a check has to be deposited on time to the right account for business, I go out of my way to the Boardman Chase location to see her. She is always very helpful and cheerful and patient. She is very easy to work with and leaves you driving away with a smile because she's a pleasure to interact with and goes out of her way to deal with any issues you have in an upbeat and polite manner.”
“I am giving Huntington Bank in Columbiana a five star. They have a great team there, and they are all customer service oriented. I had a problem that was serious. My pay direct deposit didn't come and Tina Guido (Relationship Banker) went out of her way to research and find the problem. The problem was the other bank not Huntington's. While I was there people came just to visit Tina she is so well liked. I am not a big business but she still cared. The other tellers and people in the bank showed compassion too, and helped me get a time slot because she was packed with appointments. I also had some help and coordination with Huntington's customer service and ACH team and they were great to me. I have no complaints honestly. I was so distressed because my pay was sent from another bank and somehow the file was cancelled by that bank by accident. It took persistence and kindness over 6 days to get the other bank to find out what the problem was. Great team at Huntington !! Thank you also for your early pay program too. !!”
“The very best financial institution in the entire area. Better than 717 Credit union, and any other Financial institutions. State of the art is thy type of banking. I love Huntington Bank”
“The process of handling business is a little overwhelming. Maintenance for the drive through ATM is inaccurate lead to sufficient performance of the tellers. Furthermore I had miscount money twice with lower than expectations. Please inform management to look into this matter as far as I know we embrace not to exclude what matters the most.”
“This branch is so friendly and so efficient. I always know they are protecting my money. Claudia retired. She was wonderful and now Donna is retiring. The branch is not going to be the same without her smile and helpfulness. It’s always a treat when I get her”
“I have seen some negative reviews and this genuinely baffles me. I've been going to this bank for years and they have never been anything but polite and helpful. Sometimes they can take a few minutes to service everyone inside but that has been the norm in every bank I've ever attended over the years. Its a bank. Not McDonald's. Anyways I personally like all the staff and they deserve 5 stars in my opinion.
Cheers!”
“The branch manager, Kevin is always polite and presents himself with the utmost level of professionalism. The staff is always amiable and always greet their customers.”
8AM - 4:30PM
4444 Market St, Boardman
Banks
“Allen Steinhauser has been fabulous. He has been attentive and understanding. To to it all of he actually keeps his word. When he says he will have a quote or call he really does. By far best agent we have ever had.”
9AM - 6PM
7401 Market St, Boardman
Banks
“Very polite staff with short wait times. They seem to have stepped up their game lately. I do wish they'd answer the phone locally, but that's not the staff's fault.”
“Scott Jones is an absolutely amazing mortgage loan officer; anyone in the area looking to buy a house should definitely consult him. Not only was his customer service on point, but he closed our loan 10 days early. We lost our first house due to a bad, slow loan officer, and Scott from Day 1 was quick, responsive and friendly. Thank you, Scott!”
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“I always have a good experience at this 717 credit Union. I'm not here very long, and that's a good thing. There's generally not a wait in the three lines here.”