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July 2023 by Ashley Swartzentruber
Super duper friendly people. Ready to help. Honest. Highly respect them .
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July 2022 by Don Y.
We love Chase Bank! They have tellers!!!! They have friendly people that care. We have been with another bank for years but they usually have one teller and a line out the door and some of the things you want to do can only be done on line.
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July 2022 by Mj Miller
Dwindling locations, ATMs are always broke, long wait times, staffing issues, and poor customer service.
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December 2021 by Leeann Eckstein
We had our card hacked but chase had our back right away thank you
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October 2021 by J L
Won't allow me to cash a check that was written to me by one of thier members. Made me wait an hour to even inform me. No customer service what so ever. Masks seem to be optional for employees. This location is a prime example of why you should use a credit union. Worst bankers I have ever dealt with.Won't cash any amount over 2500..... Laughable. I'll take my ten grand in one's please!
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October 2021 by Erin Schill
This worthless bank sucks
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April 2021 by Kathy Knight
I will never again deal with this bank... The New Phila Branch definitely needs to have something done with the lady behind the counter ..Customer Service is what she lacking... And tried calling a person at the bank at roughly 9:45- 10am and left a voicemail and was told he would be in at 10:30 for his shift and here it is 5pm the same day and haven’t heard nothing outta him either... I will be contacting there corporate office and have this addressed...Hopefully Something will be done ... been dealing with this for way to many weeks !!! ??
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March 2021 by Jordan Callen
Won't allow me to cash a check that was written to me by one of thier members. Made me wait an hour to even inform me. No customer service what so ever. Masks seem to be optional for employees. This location is a prime example of why you should use a credit union. Worst bankers I have ever dealt with.Won't cash any amount over 2500..... Laughable. I'll take my ten grand in one's please!
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January 2021 by Erin
This worthless bank sucks
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May 2020 by Angie England
I'm so happy I chose this bank !! I can't say enough how much GREAT customer service is!! I have never been in contact with anyone who was not happy to see me and not smiling..they were far from being judgmental when I made a banking error and we're more then happy to help me fix it...!! Keep up the great work!! And a shout out to Christina who was more then willing to help and had the best attitude ever yesterday!! We need more positive people like you in this world!!
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March 2018 by Phil Hicks
Mckenize Contini, the branch manger, is simply fantastic. She makes transactions easy and pleasant. The vibe at that bank is always positive with all the employees. People seem to enjoy their jobs and take pride in providing superior service to their clients. That seems rare these days. Kudos to the team at the New Phila Chase branch.
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February 2018 by christian rogers
Nice location!
