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October 2023 by Patricia Robinson
After 23 years, I went in to have my ring reshaped, while there I was looking at some crosses for my granddaughter. The entire staff and visit were very pleasant. There was no sales pressure and I went home to think about the crosses. When I picked up my ring I purchased a cross. Thank you too the staff at the New Philadelphia Ohio Dunkin's Diamonds for helping me get the perfect gift and resizing my ring so I can wear it again. I highly recommend this location.
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September 2023 by Nevelee Milliken
The salesman was very attentive and offered several suggestionsHe spent alot of time with me and never rushed me or felt like I was not going to purchase anything and he might be wasting his time. Thanks for all your help, oh and I am wearing my necklace all the time. Looks great!!
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August 2023 by T Ambrotone
these people are amazing. everyone was so eager to help. i don't give credit where credit isn't due.....but this company deserves a standing ovation. i felt like i was back in the 80s getting real customer service again!
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August 2023 by Chelle Thomas
Excellent service, very customer oriented atmosphere. Definitely recommend this fine jewelry store. BONUS on-site jeweler, rings were soldered in about 30 minutes. It was awesome to have my rings that day.
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August 2023 by Lyndi Harris
The ONLY place to get your jewelry! The quality is amazing and if they don’t have what you’re looking for they will get it and quickly. Service for checking, cleaning and repairs is just as important to them as buying new. The best yet, the quality of the people that work there is even better than the diamonds!
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August 2023 by Holly Dorsey
This is the only place I buy and repair jewelry. Fantastic customer service and they relay help with Is pricing to help you get what you want at a reasonable deal. Love all of the associates that work in there very knowledgeable and very friendly
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August 2023 by Erika Karns
I’ve had the privilege of getting many pieces of jewelry here. Including my engagement ring and wedding band. Still looks brand new! I stop and have a free cleaning from time to time. I have always had a great experience all these years. Customer service has been amazing! My last purchase was diamond earrings I needed asap before going on vaca since I lost one of my others and she helped me find a screw on back pair that I love and in a hurry! I will def be back and highly recommend them!
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July 2023 by MONTI Finn
I would recommend them for any jewlery work. They are very professional and will help you find what your looking for. I had 3 pieces of jewelry made by them and all 3 pieces are absolutely beautiful.
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July 2023 by Patty
It is always a pleasant shopping experience. They have a great selection and can order things quickly. Very knowledgeable, friendly and low pressure sales staff.
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June 2023 by William Barbier
I’ve been a Dunkin’s customer for a long time. I visited the store again yesterday while visiting Ohio and even though I am thankful and appreciative in the store I’ve never left a review. We’ve become quick to write negative reviews but never slow down to write up our positive experiences.We are a military family who grew up in the area and every time we come back we get inspections and at times make new purchases. The quality and customer service are always phenomenal. And I’ve been around to see the unique difference. I love seeing the jewelry repair gentlemen who has been there. I love seeing him work and my favorite personal childhood memory has been the raisin guy figure on his window. It’s iconic for me as it is family tradition doing our jewelry business there.Miss Kathy! I am so deeply thankful to have had your help with suffering an auto immune disease. When my husband purchased a necklace for my Christmas gift Kathy suggested several ideas and took quite a bit of time figuring out what would help me be able to put my clasp on so I could wear it. Problem solved! :)Also, my wedding band. She sat down with us on our options on how to achieve wearing my ring with swollen and arthritic hands.In the works of a solution thanks to her and the repair gentleman!I appreciate having Dunkins remain in the mall. And I hope that when my children grow up they have the same experience!
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June 2023 by Kyle Troyer
I got earings and a ring fir my girlfriend and she absolutely loves them!!
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June 2023 by Cindy Pellegrene
Very helpful. No pressure. Would have liked the appraisal provided at delivery rather than have to leave the ring for 3 days and travel there two additional trips.
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June 2023 by Michelle Reynolds
I love the ladies that work in there. They are all very kind and helpful. They go out of their way to make sure you get what your looking for. I wouldn't shop any other Dunkin's other than one at New Towne Mall .
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May 2023 by Skyler Boggan
The people were super nice and very helpful when I went and got birthstone earrings for my mom for Mother’s Day. 10/10 recommend.
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May 2023 by Scott Denn
My go to if I want nice jewelry for the fam. Awesome people and great patience with the young one. A pleasure doing business with.
