Lowe’s for all of your home improvement needs. Located in New Philadelphia, OH, Lowe’s offers a wide range of products, including gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the friendly, courteous, and helpful staff, with many noting that employees are honest and upfront, creating a positive shopping experience. The store features a scratch and dent clearance section with outstanding discounts, making it a popular spot for budget-friendly finds. However, some customers have found the employee assistance to be inconsistent, especially during returns or inquiries, and have noted that checkout is often self-service, which may lead to longer wait times. One customer shared that although they had issues with a product not matching their order and unhelpful staff during the return process, others experienced honest service, such as a manager honoring a lower price on a tool set. Overall, Lowe’s remains a go-to store for home improvement supplies, with friendly staff and good deals, though some customers prefer additional assistance and cashier options.
BECKY at the checkout is ALWAYS so polite and helpful! I just love her!!!
July 2026
Savanna Button is the BEST! She has complete GEM helping me my husband. She always remembered me when I went in several hours later, and she actually located my lost and found and remembered who I was. The BEST experience with an Lowe’s employee ever!!!
June 2026
Price gouging going on here too.. everything they can charge top dollar for they definitely do.
