Petco New Philadelphia is a trusted destination for pet owners and small farm operators seeking a range of supplies for their animals. The store offers a brick-and-mortar shopping experience, as well as online ordering for convenience. Customers can find everyday essentials, such as food and treats, as well as specialized products like halters and habitats. The grooming department is patient and caring, working with pets to provide a smooth experience. The store's employees are friendly and attentive, with one standout staff member, Chloe, receiving special praise for her excellent customer service. Despite a difficult situation with a rude customer, Chloe remained professional and courteous, earning a pat on the back for her positive attitude. Another employee went above and beyond to assist a young customer, taking the time to explain kitten care in a way that was easy to understand. This speaks to the store's commitment to providing exceptional customer service and building relationships with its customers. Overall, Petco New Philadelphia is a reliable and welcoming destination for pet owners and small farm operators.
They've got a great selection for most pets! I go here mostly for crickets and worms for my beardie, but also for cat supplies! The staff is friendly and prices are reasonable!
December 2024
Good selection of pets even have chicken during the spring neat cross of farm and pet in one
December 2024
The store was clean. Customer service was really nice and product availability was great.
