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February 2022 by Tina Smith
Are you ever going to reopen your dressing rooms back up, it makes it really an inconvenience that you can't try anything on before you buy it to make sure that it fits.
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September 2021 by Nicholas Bassett
Fantastic customer service, from the moment I walked in the staff had not only greeted but immediately helped me find what I was looking for, which was simple because of how well the store was laid out. The staff is super friendly and easy to talk to. I didn’t just find what I was looking for, but I had a good time too. I’m a business owner myself and would love to have a manager like Olivia in my own store. Great leadership traits than I’m sure she has instilled in her employees.
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September 2021 by Britt C.
Great clothes and awesome customer service. Went in looking for some cute clothes for my trip and everyone was so nice in there. Due to Covid dressing rooms are closed. I wasn't sure what size pants I wore I was just going to hide behind a fixture to try them on if I had to. She suggested I go to the food courts restroom just out the door and try them on. She said no problem returning them. So that's what we did 3 times. Kinda annoying but not their fault. I was able to find some cute jeans for me and my daughter got to pick a pair to go with the special. If you sign up with your name and email they have a rewards club. Tops here are more for the younger crowd, a lot were crop tops. I would definitely return or check on line for more jeans. ** employees all wearing masks
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July 2021 by Lexi Hope Ann
Well organized and very clean. Good customer service!
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July 2021 by Sunny Ricklic
Staff is always helpful and laid back.
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July 2021 by Michelle Pittillo
i came to this rue 21 from Cambridge. i bought a pair of pants and left one of my ear buds in the dressing room. we called once i realized it was missing and they found it and kept it there for me so i could come pick it up. nice people :) thanks guys
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April 2021 by Jane Doe
I love this store! It is one of the cleanest rue21’s I’ve been to! Their staff seems to be great and very friendly! Love the few taller girls that work there because I always need help reaching and they seem to have no problem helping me lol! I do wish they had a plus size section for when my friend comes shopping with me but overall I love the customer service I receive from the staff!
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April 2021 by Lexi Shafer
Well organized and very clean. Good customer service!
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February 2021 by Monica Watkins
The clothes ight but the workers are what I come for
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September 2020 by Khris Confere
Clothing is cheaply made and high prices. Cluttered looking store
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July 2020 by J
Nice store, decent selection and friendly staff... If you can get them to help you. I waited for 15 mins at the cash register so my son could use the changing room while all three of their reps were talking among themselves. This was also after we spent a half-hour shopping without even being greeted.
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July 2020 by lmaoimagine
It was great :D
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July 2020 by Nikki
Fave store. Only place my son and I buy clothes ??
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February 2020 by Tricia Patterson
I have shopped at rue21 several times, each time I was instantly greeted upon entering the store. Olivia was extremely helpful in finding everything I was looking for. I will definitely be shopping here again.
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February 2020 by Nick German
The staff at this store is wonderful! They’re always so helpful and welcoming. Everyone greets you with a smile and makes it easy to find what you need!
