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March 2024 by Samantha Hambleton
Absolutely love the girls there, always helpful & caring!
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March 2024 by Stephanie Alcock
Worked there briefly, lack of training on their part. One of my co workers was very rude and unwelcoming. Short tempered when trying to show me learning curves. Manager relied totally on other employees to do her job. When I spoke to her about situation, nothing was done. So, I then tried to reach out to District manager about the situation, I was let go because I was under my 90 days. Sent out on floor constantly to drum up new business from Walmart employees and customers. Pushing to sell, sell, sell their business constantly. Would never have an account there.
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February 2024 by Sarah Dotts
Love banking here the girls are always awesome!
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February 2024 by Deric Throne
Speedy and fast! In and out!
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June 2023 by Millie Royer
I went into this bank on Friday to deposit some money into my account. I had 4 50 dollar bills and 5 20 dollar bills and one 10. The bank teller only put 210 in my account. Went to do a little shopping looked at my slip saying how much I had deposited in my account so she cheated me out of 100 dollars went to complain to get my money bank. She rolled her eyes at me and shaking her head. This bank is such a joke I needed to give the girl a break because she was there for two months
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January 2023 by Jesus Troncoso
This bank is trash do not recommend!!!! Go some where else.
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December 2021 by Lindyn
I have been using this branch for a while and it's a great bank!!
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June 2021 by Candy D
Very nice to deal with...very helpful...5 stars!
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July 2020 by Kelly Dunlop
The service is great. Never have any issues. The staff is so nice and caring. Highly recommend.
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March 2020 by Vickie Spellman
You get checks 2 days faster, an great folks to work with as well as helpful information.
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August 2019 by Christy Shiplett
I have had nothing but great service from these folks in New Philadelphia! They have always answered my questions thoroughly and honestly, great service with second chance checking and now a regular account, helped me budget financially and set up online billing, and even dispute a transaction. No matter how busy they are they have always had a smile on their face and a great attitude of compassion and joy. I will never bank with anybody else.
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August 2019 by DezaRae Reidenbach
There is only ever one teller that seems to know what she is doing. They act like they have no idea what you're talking about when you have questions and the CHARGE your for ridiculous things (i.e. not having $200 in savings at the end of the month, my bad life happens! ) I'm switching this week because this company is horrible!
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March 2019 by Westley Morgan
The worst experience ever. Bad customer service. They refused to deposit a check of my son's . Told me it was against policy and couldn't show me in black and white. Assistant manager rolled her eyes at my. Twice!! Two thumbs down for Brian Adolf and Alisha Rittenour. Wow!!! Do yourself a favor and find a real bank.
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November 2017 by Kayla Korns
Nice staff but I don't like the bank
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October 2017 by Joey Schmucker
Hands down worst bank that you could possibly choose. Terrible customer service, both in the store and through their customer service hotline. On more than one occasion I have not been able to use my card due to employee negligence or technical problems.
