Chase Bank is a financial institution that has received mixed reviews from its customers. Some customers have expressed frustration with the bank's automated customer service, finding it difficult to reach a live representative to discuss their accounts and concerns. However, other customers have reported positive experiences, particularly with the helpful and attentive staff at the Newark location. The bank is praised for its informative quarterly investment meetings and the personalized attention given to customers' financial needs.
Had such a wonderful experience with Jodi Stephen She took the time to go the extra mile and help me get a account set up even though they were getting ready to close. The customer service was greatly appreciated and will not be forgotten.
May 2022
We really love the Newark Chase location! The staff are so helpful ... taking such good care of our needs. We have regular quarterly meetings to go over our investments...and they are so informative on new financial updates. Good job team!
May 2021
I have always had pleasant experiences with this location whether it was in the drive through or in person. The lobby was clean and the staff was professional. No complaints.
