First Federal Savings North Newark Office has received commendations for its exceptional customer service, particularly from Loan Officer Kelli Hunt. Customers report a smooth and pleasant experience when working with Kelli, who is described as professional, attentive, and responsive. Many have switched from larger banks due to ongoing issues and found a welcoming atmosphere at First Federal. Kelli is praised for keeping clients well-informed about loan statuses and paperwork, making the home purchasing process easy and stress-free. Clients appreciate her dedication, such as going above and beyond during their transactions and providing thoughtful closing gifts. Overall, First Federal is recommended for anyone seeking reliable banking services and a personal touch in their financial dealings.
Kelli did a awesome job with our loan! She made the process very smooth!
April 2022
Kelli did a great job at keeping us up to date on the loan status, the paperwork, and next steps needed to complete our home loan. She is professional and easy to work with, and makes you feel it's okay to ask questions, I would recommend Kelli!
March 2022
Great customer service with genuine appreciation for their clients.
