-
August 2022 by scarlett Gulden
An absolute trash company filled with swindlers. How did it go from 355 for a week to 603 they lied about the insurance cost I will make sure to give them as many negative reviews as I possibly can
-
July 2022 by Jeanette Brown
Friendly staff, great rental cars, overall wonderful experience.
-
January 2022 by Phil
Warning do not rent from here they will find anyway to charge you for things that you didn’t do. Go with enterprise they are much cheaper anyway. Do not try to talk to the mgr she won’t do anything but put the blame on you. Very very rude.
-
October 2021 by Matt Hageman
Amanda is awesome! Went way above and beyond to help me. I was not going to be able to pick up the vehicle at the time I had reserved it as I am a driver and was not going to make it back in time. She changed the time for me so I could pick up it the day I needed it early in the morning. Made the process so easy for me. I highly recommend Hertz and definitely recommend Amanda.
-
August 2021 by show stoper
Ok this place is a rip off 100 percent! Do not go here this place is a joke. So get my rental all set up and head in to pick up my car for a family vacation. Amount to be paid at time of rent 408.23. This is the confirmation email word for word. Get in there and immediately get the rudest most unprofessional manager I have ever dealt with. Nope not 408.23 now it's going to be 408.23 plus 500 plus the insurance. I showed her what I was sent and she said nope I got to pay everything else as well. I ask her to show me were it says all this and she can't even bring up here own terms and conditions lol. She said she has been doing this for years but I can't tell. I can say that my law firm will be looking into this and we will be seeing hertz in court.
-
May 2021 by Cary Grandstaff
Not good at all, rude employees and they add $500 hold on your debit card with no choice to run it as credit! Enterprise is much better!
-
November 2020 by Ashlee Winters
Grateful for a rental vehicle during our time of getting our truck worked on at a body shop. Thank you.
-
November 2020 by Cicely Anderson
My experience with this Hertz location was very pleasant! Everyone was super nice & accomidated me during my rental experience. Thank you for showing integrity & great customer service! I will use your place again!
-
October 2020 by Krista Smith
Hertz doesn't inform via email nor do they state on their website that they perform a soft credit check before making the decision to rent to someone. I don't see why credit score matters when you're paying money up front. They had no problem taking my money for a rental on the internet. Now I have to contact their call center to receive my refund. It was only $40 for a one-day rental, but it's just the point. They apparently don't do refunds in-store. What a hassle. Go to Enterprise instead.
-
June 2020 by Cicely Evans
My experience with this Hertz location was very pleasant! Everyone was super nice \u0026 accomidated me during my rental experience. Thank you for showing integrity \u0026 great customer service! I will use your place again!
-
April 2020 by M
While my SUV was in the shop I drove a rental van from the Newark Hertz. The staff went above and beyond for me, they were super kind and informative. I had never went through all this before and they were very helpful and made it a piece of cake. I would absolutely recommend them above all other rental agencies. Not to mention, the van was so nice Iand clean...I might be trading my Cadillac in for one.
-
January 2020 by Joseph Roberts
Friendly staff and had my car ready.
-
January 2020 by Robert Wince
Pretty good rental agency
-
December 2019 by Derek Martin
Best experience I've had renting a car in a long time. Was recommended through family and we will be using this location again in the future.
-
November 2019 by Jennifer Brokaw
Very good customer service, friendly, would definitely recommend this location to others, and absolutely use them again!
